Customer Service for a Financial Service Provider

2 semanas atrás

Lisboa, Portugal City Job Offers Tempo inteiro

If you have passion for the exciting financial world, this is your chance to enter the market, working for a leading provider #wearehiring We offer you a great position with international environment and career progression in sunny Lisbon.

**German-speaking Customer Representative**:
**The company**:
Welcome to one of the largest financial service providers in the world. Headquartered in New York City, it is a leading supplier of card solutions and card programs.

**The role**:
You will offer assistance, answers and information to clients in your language. As a German-speaking Customer Advisor, you will be responsible for customer questions, supporting the Card Solutions division with telephone and written advice in our contact center in Lisbon.

**Your opportunity**

Be part of the largest financial company in Europe. We want to inspire your passion for meeting people with this job offer to join a multicultural team in sunny Lisbon. Work for one of the most popular brands with true international career opportunities.

**This is your new job in Lisbon if**
- You have excellent communication skills in German and you are fluent in English (spoken and written)
- You enjoy dealing with people and you have excellent communication skills
- You have an international mindset and you are happy to relocate to sunny Portugal
- You are able to work 160 hours a month within weekend shifts of 8 hours a day (working hours are between 7am and 7pm)

**Experience in a contact centre role is a plus

**Your day to day at work**:

- Edit questions about the account, username or password
- Clarify questions about financial overview and postings
- Provide information on various Card Solutions products
- Assist on the Mobile app
- Process reports on lost or stolen cards

**Keywords to success**:

- People-oriented
- Problem solver
- Team player
- Professional manner

**Benefits**:

- 3 weeks paid training at the beginning of the employment (focus in software systems for electronic data processing, customer management and practical insights into company products and services)
- Add Holiday and Christmas bonuses
- Renewable contract, with an initial duration of 12 months
- Permanent contract after 24 months
- Private health insurance from the signature of the employment contract
- Relocation Program (for international #cityjobbers) include: airport pickup and administrative support for your integration in Portugal, subsequent reimbursement of flight costs, free annual flight home and accommodation in a room in a company apartment in Lisbon
- Free Portuguese courses and more
- Your office is in a nice central area, near the river

Take this opportunity and be part of the success of a prestigious financial brand. True opportunities are waiting for #cityjobbers willing to make a move to a dynamic, young and multicultural team in Lisbon.

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