Customer Service for a Financial Service Provider

6 meses atrás


Lisboa, Portugal City Job Offers Tempo inteiro

If you have passion for the exciting financial world, this is your chance to enter the market, working for a leading provider #wearehiring We offer you a great position with international environment and career progression in sunny Lisbon.

**German-speaking Customer Representative**:
**The company**:
Welcome to one of the largest financial service providers in the world. Headquartered in New York City, it is a leading supplier of card solutions and card programs.

**The role**:
You will offer assistance, answers and information to clients in your language. As a German-speaking Customer Advisor, you will be responsible for customer questions, supporting the Card Solutions division with telephone and written advice in our contact center in Lisbon.

**Your opportunity**

Be part of the largest financial company in Europe. We want to inspire your passion for meeting people with this job offer to join a multicultural team in sunny Lisbon. Work for one of the most popular brands with true international career opportunities.

**This is your new job in Lisbon if**
- You have excellent communication skills in German and you are fluent in English (spoken and written)
- You enjoy dealing with people, and you have excellent communication skills
- You have an international mindset, and you are happy to relocate to sunny Portugal

**Experience in a contact center role is a plus

**Your day to day at work**:

- Edit questions about the account, username or password
- Clarify questions about financial overview and postings
- Provide information on various Card Solutions products
- Assist on the Mobile app
- Process reports on lost or stolen cards

**Keywords to success**:

- People-oriented
- Problem solver
- Team player
- Professional manner

**Benefits**:

- 3 weeks paid training at the beginning of the employment (focus in software systems for electronic data processing, customer management and practical insights into company products and services)
- Competitive salary+bonus
- Add Holiday and Christmas bonuses
- Renewable contract, with an initial duration of 12 months
- Permanent contract after 24 months
- Private health insurance from the signature of the employment contract
- Relocation Program (for international #cityjobbers) include: airport pickup and administrative support for your integration in Portugal, subsequent reimbursement of flight costs, free annual flight home and accommodation in a room in a company apartment in Lisbon
- Free Portuguese courses and more
- Your office is in a nice central area, near the river

Take this opportunity and be part of the success of a prestigious financial brand. True opportunities are waiting for #cityjobbers willing to make a move to a dynamic, young and multicultural team in Lisbon.


  • Service Manager

    4 meses atrás


    Lisboa, Portugal It Service Management Company Tempo inteiro

    At IT Service Management Company (Contractor), in Lisboa, Portugal Expires at: ******** Remote policy: Partial remote Right now, we are looking for a Service Manager to integrate our internal team, based in Lisbon. Your responsibilities include: To ensure the execution of the contracted services, according to contractual terms, service levels, and...


  • Lisboa, Lisboa, Portugal Teleperformance Greece Tempo inteiro

    About Our CompanyWe are a leading provider of customer experience solutions in Greece, serving some of the world's top companies offering financial services. Our team is dedicated to delivering exceptional service and support to our clients.As a member of our team, you will have the opportunity to work with cutting-edge technology and develop strong skills...


  • Lisboa, Portugal United Parcel Service Tempo inteiro

    Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...


  • Lisboa, Lisboa, Portugal United Parcel Service Tempo inteiro

    Job Title:Customer Service RepresentativeAbout the Job:As a Customer Service Representative at United Parcel Service, you will be the primary point of contact for our customers. Your role will involve managing customer interactions via phone, providing accurate and complete information, and professionally resolving any incidents that may...

  • Customer Service Ambassador

    3 semanas atrás


    Lisboa, Lisboa, Portugal Interstate Ac Service Tempo inteiro

    Job Overview: We are seeking a highly skilled Customer Service Representative to join our team at Interstate Ac Service. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients through various communication channels.


  • Lisboa, Lisboa, Portugal United Parcel Service Tempo inteiro

    About the RoleAt United Parcel Service, we are seeking a skilled Customer Service Agent to join our team. This is an exciting opportunity for individuals who thrive in fast-paced environments and have a passion for delivering exceptional customer experiences.The successful candidate will be responsible for managing customer inquiries, resolving issues...

  • Customer Service Advocate

    3 semanas atrás


    Lisboa, Lisboa, Portugal United Parcel Service Tempo inteiro

    Discover a rewarding opportunity at United Parcel Service, a Fortune Global 500 organization.We're looking for talented individuals who can lead our customers and teams to success.You will be the primary point of contact for current and potential customers, managing their telephone calls and providing accurate information. Your role will involve resolving...

  • IT Service Delivery Manager

    3 semanas atrás


    Lisboa, Lisboa, Portugal It Service Management Company Tempo inteiro

    About It Service Management CompanyWe are looking for an experienced IT Service Delivery Manager to join our team in Lisbon, Portugal. As a key member of our internal team, you will play a crucial role in ensuring the successful execution of our contracted services.Job Description:The successful candidate will be responsible for managing service execution...

  • Customer Service Team Member

    4 semanas atrás


    Lisboa, Lisboa, Portugal Interstate Ac Service Tempo inteiro

    Interstate Ac Service is seeking a highly skilled Customer Service Representative to join our team. This is a full-time, hybrid remote position in Lisbon, Portugal.Job Description:We are looking for a customer-focused individual with excellent communication skills and a passion for delivering exceptional service. As a Customer Service Representative, you...

  • Customer Service Expert

    3 semanas atrás


    Lisboa, Lisboa, Portugal Interstate Ac Service Tempo inteiro

    About Interstate Ac ServiceWe are a company dedicated to delivering exceptional customer experiences. As a Customer Service Expert, you will play a vital role in helping us achieve this goal.Job DescriptionKey Responsibilities:Address customer inquiries through various channels, including chat, email, and phone, covering topics such as products (sports,...


  • Lisboa, Lisboa, Portugal It Service Management Company Tempo inteiro

    About the RoleAs a Service Manager at It Service Management Company, you will be responsible for ensuring the execution of contracted services according to contractual terms and service levels. Your main responsibilities include managing service execution and performance levels, communicating with customers, and fulfilling service levels. You will also be...


  • Lisboa, Portugal SDZ Support Company Tempo inteiro

    SDZ SUPPORT TECHNOLOGIES AND SERVICES LTD is an international company that provides Customer Support Services to reputable financial firms. One of our biggest clients is IQ OPTION (IQ Option is an international IT company operating in the fintech industry that developed one of the world's best trading platforms for financial instruments). Now we are looking...


  • Lisboa, Portugal Bfv Service Gmbh Tempo inteiro

    Workster supports a leading BPO player in the industry in their pursuit to increase their French-speaking Customer Service Team for the world's largest search engine.As a Customer Support Specialist for a well-known client, you will handle customer inquiries related to product features, technical issues, and other questions. Deliver high levels of customer...


  • Lisboa, Portugal Bfv Service Gmbh Tempo inteiro

    Workster supports a leading BPO player in the industry in their pursuit to increase their French-speaking Customer Service Team for the world's largest search engine.As a Customer Support Specialist for a well-known client, you will handle customer inquiries related to product features, technical issues, and other questions. Deliver high levels of customer...


  • Lisboa, Lisboa, Portugal Jpmorganchase Tempo inteiro

    We are seeking a highly skilled Customer Service Representative to join our team in J.P. Morgan Asset & Wealth Management.Job SummaryThis role demands good communication and a desire to deliver exceptional client service as a prominent point of contact for our participants.About the RoleAs a Customer Service Analyst, you will be responsible for providing...


  • Lisboa, Lisboa, Portugal Sovereign Pension Services Limited Malta Tempo inteiro

    About UsSovereign Pension Services Limited Malta is a leading provider of financial solutions.


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    We are seeking a Customer Service Representative to join our team in Barcelona. As a key member of our customer experience team, you will be the first point of contact for clients of one of the world's leading financial services providers.Your responsibilities and impact will include:• Handling client inquiries, technical complaints, and questions related...


  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    Company OverviewSiemens Global Business Services (GBS) is a leading provider of business services, enabling Siemens units worldwide and external customers to accelerate their digital transformation.SalaryThe estimated salary for this position ranges from €30,000 to €40,000 per year, depending on experience.Job DescriptionWe are seeking an enthusiastic...


  • Lisboa, Lisboa, Portugal Customer Labs Tempo inteiro

    Job DescriptionWe are seeking a motivated and detail-oriented Italian Language Customer Service Expert to join our team at Customer Labs. As a Customer Support Specialist, you will play a vital role in providing top-notch service to our clients by handling customer inquiries related to product features, technical issues, and other questions through various...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Unlock Your Sales Potential in PortoWe are seeking a highly motivated Sales Specialist to join our international team in Porto. As a Global Financial Services Sales Expert, you will play a crucial role in expanding your knowledge of financial service products and delivering exceptional customer experiences.About the Role:Become an expert in financial service...