Sr. Credit Specialist

4 meses atrás

Porto, Portugal H.B. Fuller Tempo inteiro

H.B. Fuller is a leading global adhesives provider focusing on perfecting adhesives, sealants and other specialty chemicals across all industries throughout the world. While our products are virtually invisible, they play a vital role in ensuring the quality of modern life and we are committed to connecting what matters to solve some of the world's biggest adhesion challenges.

**POSITION OVERVIEW**:
We are looking for someone to join our Global Finance Services EIMEA Credit & Collections Team, who has a strong motivation and aspiration to work in a truly international atmosphere. Credit Management is an ideal opportunity to make the most of your interpersonal and communication skills while working in a demanding finance environment.

The Credit & Collection Representative II reports to the EIMEA Credit & Collections Team Leader and has primary responsibility to manage a customer portfolio throughout the accounts receivable cycle. New account setup, follow up with past due accounts, order release management, credit risk review. All of this in collaboration with internal and external stakeholders (Customer, Sales, Customer Service and others).

The scope of the accountability includes assigned portfolio of accounts receivable in a range of 500 to 1.500 customer accounts and 5 to 20 million EUR of accounts receivable

**PRIMARY DUTIES**:
Customer Portfolio Management (70%)

Collection of past due accounts receivable

Monitor accounts receivable aging and initiate routine collection follow up for assigned accounts.

Escalate delinquency and dispute issues to Sales, Customer Service, Credit Analyst, or Manager based on response.

Ensure payments are received in a timely manner aligned with company working capital targets.

Negotiate and communicate credit risk mitigation strategies with Customer and/or Sales.

Order holds for over limit and aging conditions

Address customer orders held systematically for over limit and aging conditions with appropriate HBF resource—Analyst, Manager, Customer Service, Sales or Customer based on the issues and scope of the exposure.

Support for accounts receivable reporting and transaction processing

Review credit notes issued and coordinate resolution within established guidelines.

Follow up with accounts that take unearned discounts in accordance with established process.

Support Cash and Banks team with payment allocation.

Customer account setup and maintenance within assigned approval authority

Analyze commercial and financial information.

Recommend Credit Limit and credit Risk Rating.

Recommend a credit risk mitigation strategy, if necessary.

Customer Credit Risk Assessment (10%)

Review customer risk assessment for customer accounts assigned by Manager or Senior C&C team member

Submit analysis for approval, including risk rating and credit limit recommendation.

Other duties as assigned by Manager to support Credit & Collection process (20%)

Participate in process improvement and other team projects.

Support Credit & Collection team members.

Assemble established reports for department management reporting or audit processes.

Other.

**BUDGETARY/FINANCIAL ACCOUNTABILITY**:
The Credit & Collection Representative II has up to 40.000€ credit limit approval authority. This limit and exceptional approval authority is assigned by the EIMEA Credit Manager based on experience and performance.

**Minimum Requirements**:

- High school diploma
- 3 or more years of business office experience
- Demonstrated Italian and English written & verbal communication skills
- Fluent in Spanish/French or German written & verbal communication skills are highly valued
- Ability to work independently and as a team member
- Business communication skills / Experience contacting customers
- Intermediate Microsoft Office skills

**PREFERRED QUALIFICATIONS**:

- College Degree in Business, Finance or Accounting
- SAP A/R System experience
- Accounts Receivable Experience

PHYSICAL ENVIRONMENT:
H.B. Fuller, Vila do Conde.
- H.B. Fuller is an Equal Employment Opportunity employer and proud to have created a collaborative culture where employees around the world are seen, heard, and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or marital status or status as a protected veteran, or any other legally protected classification._

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