Corporate Operation Expert
6 meses atrás
**What's in it for you**:
- 2nd Line Operations of Enterprise Networks is a multi-vendor environment;
- To ensure the efficient operation, maintenance and quality of service of the IP Edge Data Network Enterprise Customers in services platforms;
- Perform configuration and software upgrades in Edge Routers and switches as well in enterprise firewalls and ADSL/FTTH CPEs.
**What you’ll do**:
- In case of incident assure trouble shooting analysis and all the repair actions, including vendor support escalation, in order to achieve service restoration of IP Edge Data Network, Enterprise Firewalls or Customer CPEs within the SLAs agreed, including vendor support escalation;
- Perform proactive maintenance activities to prevent incidents and optimize the network. Perform corrective measures based on performance management and indicators analysis;
- Assure planned work activities, network rollout, software upgrades and parameter changes in enterprise firewalls IP Edge Network ensuring quality of service and avoiding regression on network functionalities;
- Perform acceptance test and integration/configuration activities of new network elements or new features of the IP Edge Network or others enterprise platforms;
- Perform knowledge sharing in order to increase technical skills of other teams involved in deployment and operations activities in the network.
**Who you are**:
- Bachelor’s or master’s in Electronics and communication engineering or equivalent;
- Knowledge and experience in IP Network performance analysis and trouble shooting, IP & MPLS protocols, IP routers, Lan Switches and VoIP/SIP technologies;
- Knowledge in Security solutions (DDOS and Firewalls solutions);
- Good knowledge in Windows Server and Linux;
- Knowledge of shell scripting and Python;
- Availability to perform on-call support out of working hours for emergency support and maintenance in network platforms and customers;
- 3+ years of experience in IP operations and maintenance solutions;
- 3+ years of experience in Firewalls Operations, namely in Checkpoint and PaloAlto firewalls;
- Cisco CCNA certification or higher certification;
- Portuguese/English Language proficiency.
**Not a perfect fit?**:
**Together we can**:
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