German Customer Advisor

3 semanas atrás

Lisboa, Portugal Foundever Tempo inteiro

**Come and work with us.**

**Do you want to contribute to an outstanding customer representative service?**
Are you **German** native or fluent with strong **English** communication skills?

Looking to make your career abroad in a multicultural environment?

**So we have the perfect opportunity for you**

Your future project: join our **German Customer Advisor **team.

As a customer advisor specialist, your daily responsibilities will include:

- Provide first contact resolutions to customer queries
- Offer specialized customer support through written and phone communication
- Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
- Meet and exceed our customer service quality goals, compliance regulations and productivity targets
- Create amazing customer experience that people value and we are proud of
- Be responsible to follow the direction of management and provide feedback

To succeed in the role, you will need to have:

- Native or proficient level of **German **(C2)
- Advanced level of **English** (at least C1) both verbal and written
- Strong communication skills - with excellent phone conversation skills, attentive listening and superior writing skills
- Analytical and problem solving skills with strong attention to detail
- Desire to learn and advance, be a curious investigator and problem solver
- High-speed internet access and appropriate conditions for remote work
- **Must hold EU citizenship or valid work permit for Portugal**:
**Benefits.**
- Signing bonus
- Relocation package
- Competitive wages
- Paid professional training
- Employee discounts
- Private healthcare & dental insurance (after six months of employment)
- Growth opportunities through various development programs
- Fun and engaging company-wide initiatives, including our EverBetter wellness program
- Job stability
- Life-long skills and experience
- Excellent work culture

**Go further with Foundever**

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

**German Customer Advisor - Portugal

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