(German) Customer Care Advisor

2 meses atrás


Lisboa, Portugal Eugenia Talent Tempo inteiro

**About the job (German) Customer Care Advisor**:
**Type of position**:
Full-time position

**Key languages**:
Fluent level of German

Proficiency in English

**Sector**:
Customer Service

**About our Client**:
Would you like to work with one of the most multicultural company in Lisbon? If you are looking for a new challenge in our sunny Lisbon and want to become a customer service superstar, this role is for you

As a Customer Care Advisor, you will assist clients to solve their issues by offering them the best options or information on the product/service.

**The Offer**
- Analyzing the client's issue and providing the information needed;
- Guiding the customers through the terms and conditions of the contract;
- Make sure to offer a hight quality assistance;
- Offering additonal help or support;
- Save notes on every interactions to provide the best customer experience;

**Requirements**:

- Fluent in German, proficient in English;
- Natural taste for assistance and customer relations;
- Excellent communication skills, good judgement;
- Treat all data with high confidentiality

**Benefits**:

- Competitive salary with monthly bonuses;
- Meal allowance & health insurance;
- Monthly team building activities;
- Growth & Learning opportunities within the company;
- A relocation package, including a shared apartment, if you need it.

**The Process**:

- Get a call by our Recruitment Specialist;
- Start your interview process;
- Get selected;
- Start your journey


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