Customer Care Advisor

3 semanas atrás


Lisboa, Portugal Blu Selection Tempo inteiro

We are eager to add a motivated Customer Care Advisor (German Speaker) to join our high calibre team at Blu Selection in Lisboa.
Growing your career as a Full Time Customer Care Advisor (German Speaker) is an incredible opportunity to develop key skills.
If you are strong in problem-solving, project management and have the right talent for the job, then apply for the position of Customer Care Advisor (German Speaker) at Blu Selection today

You want to be part of a multicultural team in a company which works alongside well-known brands?
You want to relocate to the beautiful capital of Portugal Lisbon?
Then this could be the perfect opportunity for you to have your experience of a lifetime
Skills, qualifications and interests you need to succeed in this role: Supporting clients activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by Answering incoming queries from customers Identifying issues and provide solutions Ensuring high level of customer satisfaction Recording data in the CRM system Providing ad-hoc support Being a team player and participate in the success of the team and project Skills, qualifications and interests you need to succeed in this role: A native level of German and at least a B2 level of English Knowledge of the value and impact that a good customer experience can create Being an attentive listener, comfortable and skillful at communicating with people Having a drive for excellence and professionalism Being a real team player and committed to your work Excitement about intercultural communication and the expatriate lifestyle Living in or willing to relocate to Lisbon for an international career and life experience Having a valid Portuguese work permit (required). What's in it for you? Long-term opportunity Working hours in rotative shifts depending of the project A package in line with the market: 1100 gross / month x 14 months + up to 100 / month performance bonus + meal vouchers of 7.23 / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months) If you live outside Portugal: reimbursement (up to 400) of initial flight ticket after 6 months within the company + 12 months of accommodation in shared flat provided by the company (rental fee to pay) Opportunity to be part of a challenging and fast paced environment Possibility to collaborate with some of the biggest brands in the industry A multicultural and international environment Fully paid training, professional development and career evolution

The Company: Started up by 2 French entrepreneurs in the year 2000, the Company has become an international Customer Experience Specialist, with a global presence and counting more than 50.000 employees.
In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the worlds most progressive brands. Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Spain or Portugal , or send us your CV to be considered for other projects or future opportunities. Benefits of working as a Customer Care Advisor (German Speaker) in Lisboa:
? Unlimited Growth Potential
? Rapid Progression
? Leading Industry Pay



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