![JUJUR](https://media.trabajo.org/img/noimg.jpg)
Customer Service Specialist
2 meses atrás
Position: German Customer Service Specialist
Location: Work from home in Portugal
Employment type: Full-time
Remuneration: Base salary
**DUTIES AND RESPONSIBILITIES**:
- Identify issues the clients are facing, handle complaints, provide solutions and alternatives, guide customers within the time limits
- Use cheat sheets, guides and protocols provided during the training
- Ensure customer satisfaction and provide professional customer support
- Identify when the issue should be re-assigned to another department
- Collaborate with other agents or teams in case of more complex cases
- Document each action taken in a CRM system in detail.
**REQUIREMENTS**:
- At least C1 level of German language, both oral and written. Fluent in English (at least B2 level)
- Accurate, efficient, and respectful communication manner
- Problem-solving and critical thinking skills
- A resourceful and stress-resilient personality that can adapt and remain calm in all situations
**BENEFITS**:
- Lunch vouchers
- Dynamic and creative team with a positive and friendly atmosphere
- Guidance and tools to reach your full potential.
-
Lisboa, Lisboa, Portugal BFV Service GmbH Tempo inteiroWorkster supports a leading BPO player in the industry in their pursuit to increase their French-speaking Customer Service Team for the world's largest search engine. As a Customer Support Specialist for a well-known client, you will handle customer inquiries related to product features, technical issues, and other questions. Deliver high levels of customer...
-
Customer Service Specialist
Há 5 dias
Lisboa, Lisboa, Portugal VELUX Group Tempo inteiroJob Title: Customer Service SpecialistCompany: International CompanyYour challengesAs a Customer Service Specialist, you will play a crucial role in providing top-notch support to our valued customers. Your main tasks will involve: Managing various communication channels such as phone calls, emails, and chats Identifying sales opportunities to contribute to...
-
Turkish Customer Service Specialist
Há 5 dias
Lisboa, Lisboa, Portugal Cs Workx Tempo inteiroWorkster supports the biggest worldwide outsourcing company with their support for one of the key IT & Technology brands in the world. To support their massive growth in Lisbon, we are now looking for Turkish Customer Service Specialists to join the Team. Your Role As Retail Back-Office Specialist you will receive escalations from customer-facing colleagues...
-
Customer Service Specialist
3 semanas atrás
Lisboa, Portugal Cluster OSL Tempo inteiro**Join the Revolution as a Customer Support Specialist at Cluster!** We go beyond the ordinary - not just a company; we're a thriving community on a mission to elevate our team and conquer new horizons. Since our humble beginnings in 2020 with three passionate minds, we've evolved into a powerhouse of 300+ experts in Lisbon, and now, our magic extends to...
-
Customer Service Specialist
Há 3 dias
Lisboa, Portugal Cluster OSL Tempo inteiro**Join the Revolution as a Customer Support Specialist at Cluster!** We go beyond the ordinary - not just a company; we're a thriving community on a mission to elevate our team and conquer new horizons. Since our humble beginnings in 2020 with three passionate minds, we've evolved into a powerhouse of 300+ experts in Lisbon, and now, our magic extends to...
-
Customer Service Specialist
Há 12 horas
Lisboa, Portugal Black Box Talent Solutions Tempo inteiro**Join the Revolution as a Customer Service Specialist!** We go beyond the ordinary - not just a company; we're a thriving community on a mission to elevate our team and conquer new horizons. Since our humble beginnings in 2020 with three passionate minds, we've evolved into a powerhouse of 300+ experts in Lisbon, and now, our magic extends to enchanting...
-
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroCustomer Service Specialist for Social Media Platform (French Speaker) - extra bonus of 750€ Lisboa Customer Service Specialist for Social Media Platform (French Speaker) - extra bonus of 750€Lisboa Lisbon, Lisbon, Portugal Your are interested in Social Media? Join a dynamic and international team as a Customer Service Specialist or Content Moderator for...
-
Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiroCustomer Service Specialist For Social Media Platform (French Speaker) - Extra Bonus Of 750€ Lisboa Customer Service Specialist For Social Media Platform (French Speaker) - Extra Bonus Of 750€Lisboa Lisboa, Lisboa, Portugal col-wideJob Description:Your are interested in Social Media? Join a dynamic and international team as a Customer Service Specialist...
-
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroCustomer Service Specialist for Social Media Platform (French Speaker) - extra bonus of 750€ Lisboa Customer Service Specialist for Social Media Platform (French Speaker) - extra bonus of 750€Lisboa Lisbon, Lisbon, Portugal Your are interested in Social Media? Join a dynamic and international team as a Customer Service Specialist or Content Moderator for...
-
Customer Service Specialist
2 meses atrás
Lisboa, Portugal HAYS Tempo inteiroJoin a Medical Devices company who is looking for a Customer Service Specialist. Your new company Excellent opportunity to join a Medical Devices multinational company who is hiring a Customer Service Specialist. Your new role What you'll need to succeed We are looking for a professional with, at least, 2 years of previous experience in Customer Service,...
-
Customer Service Specialist
3 semanas atrás
Lisboa, Portugal Velux Group Tempo inteiroYour challengesAs a Customer Service Specialist, you will be at the forefront of ensuring our customers the support they need.Your responsibilities will include:Handling incoming phone calls, emails, chats, and other communication channelsIdentifying and pursuing sales leads to contribute to company growthBuilding sustainable, trust-based relationships with...
-
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroIn this position, you would be a Customer Service Representative for one of the worldwide largest package delivery companies which provide specialized transportation. Every day, they manage the flow of goods, funds, and information in more than 200 countries and territories worldwide.Your responsibilities and impact as a Transportation Specialist will be:...
-
Customer Service Specialist
4 semanas atrás
Lisboa, Portugal Cluster OSL Tempo inteiro**Join the Cluster Revolution as a Customer Service Specialist!** At Cluster, we go beyond the ordinary - we're not just a company; we're a thriving community on a mission to elevate our team and conquer new horizons. Since our humble beginnings in 2020 with three passionate minds, we've evolved into a powerhouse of 300+ experts in Lisbon, and now, our...
-
Customer Service Specialist
Há 5 dias
Lisboa, Lisboa, Portugal Velux Group Tempo inteiroYour challengesAs a Customer Service Specialist, you will be at the forefront of ensuring our customers the support they needYour responsibilities will include:Handling incoming phone calls, emails, chats, and other communication channelsIdentifying and pursuing sales leads to contribute to company growthBuilding sustainable, trust-based relationships with...
-
Customer Service Specialist
Há 7 dias
Lisboa, Portugal Black Box Talent Solutions Tempo inteiro**Join the Revolution as a Customer Service Specialist!** We go beyond the ordinary - not just a company; we're a thriving community on a mission to elevate our team and conquer new horizons. Since our humble beginnings in 2020 with three passionate minds, we've evolved into a powerhouse of 300+ experts in Lisbon, and now, our magic extends to enchanting...
-
Customer Service Specialist
Há 12 horas
Lisboa, Portugal Black Box Talent Solutions Tempo inteiro**Join the Revolution as a Customer Service Specialist!** We go beyond the ordinary - not just a company; we're a thriving community on a mission to elevate our team and conquer new horizons. Since our humble beginnings in 2020 with three passionate minds, we've evolved into a powerhouse of 300+ experts in Lisbon, and now, our magic extends to enchanting...
-
Customer Service Specialist
3 semanas atrás
Lisboa, Portugal VELUX Group Tempo inteiroYour challengesAs a Customer Service Specialist, you will be at the forefront of ensuring our customers the support they need. Your responsibilities will include:Handling incoming phone calls, emails, chats, and other communication channelsIdentifying and pursuing sales leads to contribute to company growthBuilding sustainable, trust-based relationships with...
-
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroYour are interested in Social Media?Join a dynamic and international team as a Customer Service Specialist or Content Moderator for a leading social media platform. Embrace a role where every interaction shapes the digital landscape, fostering positive connections and upholding community standards.Seize this great opportunity for your next career move in...
-
Customer Service Specialist – Medical
2 meses atrás
Lisboa, Portugal HAYS Tempo inteiro**Your new company** Excellent opportunity to join a Medical Devices multinational company who is hiring a Customer Service Specialist. **Your new role** **What you'll need to succeed** We are looking for a professional with, at least, 2 years of previous experience in Customer Service, preferably in Medical Devices sector. Knowledge of SAP system is...
-
Customer Service Specialist
2 meses atrás
Lisboa, Portugal HAYS Tempo inteiroIntegre uma multinacional na área de Healthcare, como Customer Service Specialist! A empresa onde vai trabalhar Integre uma empresa multinacional na área de Healthcare, assumindo a função de Customer Service Specialist, baseada na Grande Lisboa. A sua função Este profissional será responsável pela organização e execução das atividades de...