Insurance Administrator
7 meses atrás
Job Type:
Permanent
Build a brilliant future with Hiscox
About Us
HISCOX is an international insurer specialized in the market of luxury goods & property, and high end professional insurance. As experts in risk we give people and businesses the confidence to realise their ambitions. With offices in 9 European countries we have a very international staff and encourage a culture that fosters inclusion and collaboration, offering exciting opportunities for personal and professional growth.
In our Lisbon office we have the privilege of employing approximately 500 exceptional professionals representing 29 diverse nationalities. Despite our central location within the city, we recognize the importance of maintaining a healthy work-life balance. As part of our commitment to our employees’ well-being, we provide a 35-hour workweek along with the option for a hybrid working schedule.
The Role
The insurance administrator will be mainly responsible for the following tasks:
- Handle inbound calls.-
- Process various administrative tasks.
Key Responsibilities- Assist clients and brokers with inquiries, providing information about insurance products and coverage, and addressing concerns or issues to ensure a high level of customer satisfaction.- Maintain organized and up-to-date records of policies and related documents to ensure compliance with regulatory requirements and facilitate efficient retrieval of information when needed.Person specification:
- Proficient level of German and English.- Provide excellent interpersonal skills to establish a positive rapport with clients.-
- Adhere to a company's policies and procedures when interacting with customers.- Stay up-to-date regarding company’s products, services and policies by attending training sessions.
Why Hiscox?- Healthy work-life balance with our 35h/week and hybrid working system.- Holidays: 25 days + 2 Hiscox Days (Extra two Annual Leave).- Health insurance, gym allowance, pension plan, etc.- After 5 years work 1 month sabbatical leave.- Be part of a diverse and multi-national team and work in a dynamic environment.- Team spirit with many opportunities to engage and an open culture.
- Work with amazing people and be part of a unique culture_
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