Insight Consultant

**Insights Consultant**

**Let’s be unstoppable together**

In Circana Portugal we are partners of the Portuguese leader retailer, Sonae MC, working closely in category management projects and building bridges with FMCG brands, in order to democratize data, elevate and support the collaborative work between retailer and suppliers.

**What will you be doing?**

The Insights Consultant is responsible for managing the day-to-day relationship between Consumer Packaged Goods (CPG) suppliers, Circana (previously IRi and also known in Portuguese market as AIMIA) and Sonae to drive mutually beneficial value, through our category management platform and based in Continente loyalty card data.

In this role you will have the ownership of your CPG clients, since the ongoing training and sharing knowledge, support and delivery of our proprietary software platform as well the provision of analytical consultancy to CPG suppliers.

**Responsibilities**:
CPG Delivery
- Regular contact mainly with Category managers, Sales and Marketing teams, in order to elevate the insights taken from the data and support strategic decisions;
- Contribute to ad-hoc CPG projects from time to time;
- Support Senior Insight Manager Accountability for CPG client relationships and Strategic projects with CPG, Sonae or internally;
- Responsible for the day to day helpdesk ensuring a high standard and fully operational service in line with CPG needs.

Training
- Support the delivery of Unify/AIP training, ensuring all CPG’s are properly trained and feel equipped to use the tool to its fullest potential;
- Contribute to the Development of training materials.

Relationship Management
- Build strong working relationships with key client contacts to ensure our tool and data are being widely/effectively used within their business;
- Provide thought leadership, analysis and consulting service on the effective use of customer data to CPG clients;
- Network with other Circana retail teams to share issues, key learnings and best practices;
- Ensure robust relationship with immediate team members.

**Requirements**:

- Work experience preferably within Category Management, Consumer Insights and/or Data analysis, Retail or CPG;
- Interested in sharing knowledge with clients and partners based in training and working sessions;
- Preferably experience or knowledge of data insight software and services, with focus on retail or CPG accounts;
- University educated to bachelor degree level;
- Fluent in Portuguese and English. Spanish is a plus;
- Excellent communication and interpersonal skills;
- High energy, proactive, tenacious team player with a ‘can do attitude'.

**Circana Behaviors**

As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:

- Stay Curious: Being hungry to learn and grow, always asking the big questions
- Seek Clarity: Embracing complexity to create clarity and inspire action
- Own the Outcome: Being accountable for decisions and taking ownership of our choices
- Center on the Client: Relentlessly adding value for our customers
- Be a Challenger: Never complacent, always striving for continuous improvement
- Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect and integrity
- Commit to each other: Contributing to making Circana a great place to work for everyone

**Location**

This position is located in Lisbon (Hybrid).
- #LI-DB1_