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German-speaking Reservation and Sales Specialist
4 meses atrás
**InterContinental Reservation & Sales Specialist in Lisbon with Signing Bonus (German Market)**
Fixed Term - Full Time
Are you a travel addict? Here is your chance to be part of one of the most prestigious and well-known hotel brands in the globe. We are in search of a sales specialist to provide travel advice and reservation solutions for German-speaking customers. This is a great opportunity to start a career in tourism in sunny Lisbon Take this challenge at InterContinental Hotels Group and join a multicultural team.
**German Reservation & Sales Specialist based in Lisbon**
**The company**:
The Intercontinental Hotels Group is one of the world's leading hotel companies, whose purpose is to provide true hospitality for everyone. With over 5,600 hotels and almost 842,000 rooms in almost 100 countries around the world, this is the largest hotel chain in the world by number of rooms.
**Benefits**:
- Paid intensive training for all new employees
- Full-time position in a fast-growing company
- Fixed-term renewable contract (6 months)
- Stable work and career progression
- Competitive salary + bonus
- Private health insurance
- Work in a modern office in Lisbon
Relocation package (only available for applicants coming from abroad)
- Pick-up from the airport
- Administrative support for your integration in Portugal
- Reimbursement of flight costs
- Free annual flight home
- Accommodation in a shared flat in Lisbon
- Free Portuguese courses, sports activities, and much more
**Your Profile**:
- Native level of German and fluent in English (B2)
- Available to work on the project between 6h00 and 21h00 (possibly weekend)
- Excellent written and verbal communication skills
- High school diploma or higher
- Experience in sales/ customer service experience is a plus but not mandatory
**Your Responsibilities**:
- Help German travellers find, plan and book their hotel and enable a worry-free travel experience
- Provide a great reservation and customer service experience
- Assist guests with all questions related to travel concerns, answering questions about prices, cancellation and payment conditions
- Provide sales advice regarding the selection of hotels of the Intercontinental Hotels Group
- Create offers based on the needs of the clients, and drive bookings
- Receive and solve complaints
- Help team and colleagues stay motivated
