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Tourism - Customer Support with French - Lisbon

4 meses atrás

Loures, Portugal SmartRecruitments Tempo inteiro

We are hiring motivated individuals for a multinational hospitality company that owns, manages, franchises, and leases hotels, resorts, and vacation properties around the world.
- ** Hybrid Work**:

- 2 days in the Office in Lisbon and 3 Days Work From Home
- ** Starting date**:07/02/2024
- ** Work Schedule**:Monday to Friday - 08:00 to 17:00

**As a Customer Specialist you will**:

- Support for the company's platform, where hotels can buy all kinds of products necessary for their proper functioning, like household products, crockery, beds, mattress sheets, pens etc.
- Provide technical support to issues relate to the platform for hoteliers and suppliers (issues with: connecting to the platform, buying a product or putting it on sale, etc);
- Supplier needs support changing a price or putting a new product in sale;
- Hoteliers needing to find a supplier available to deliver a product with urgency, etc.
- Verify if an order was validated.

**What we need**:

- Fluency in French (must be at least C1) and communicative level of English (at least B2) are required
- Experience in customer service or sales, but most importantly,
- A positive attitude and be a team player.

**Offer**:

- Salary: 895 monthly gross
- Complexity Bonus of 75 Gross - paid in full each month
- Performance Bonus up to 150
- 159 Meal allowance paid in card
- Transport Allowance
- Private Health insurance.
- Opportunities for career development.
- Stable Employment Contract.

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