Technical Customer Support Representative

4 semanas atrás


Lisboa, Portugal David Kennedy Recuitment Tempo inteiro

David Kennedy Recruitment is working with a leading outsourcing/BPO company that is looking to recruit a German speaking Technical Customer Support Representative for their offices in Lisbon.

Position: Technical Customer Support Representative

Location: Lisbon, Portugal

Employment type: Full-time

Remuneration: Base salary.

**DUTIES AND RESPONSIBILITIES:
- Help clients with booking, doubts, upgrades and rescheduling
- Deal with claims (strikes, lateness, cancellation etc.)
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
- Communicate with customers to determine destination, travel dates, financial considerations and travel packages
- Compute the cost of travel and packages.

**REQUIREMENTS**:

- Native/fluent in German, both oral and written. Fluent in English (at least B2 level)
- Previous experience in technical troubleshooting is preferable
- Excellent communication skills (both oral and written)
- Ability to work under pressure
- Ability to be a team player as well as work independently.

**BENEFITS**:

- Excellent remuneration package based on experience, skills and performance
- Be part of a dynamic and creative team with positive and friendly atmosphere
- Relocation support
- Guidance and tools to reach your full potential.



  • Lisboa, Portugal JUJUR Tempo inteiro

    Position: Polish Technical Customer Support Representative Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary. **DUTIES AND RESPONSIBILITIES**: - Assist enterprise customers, partners and engineers, using various channels - Respond to customers queries in timely and efficient manner - Identify the customer issue(s) &...


  • Lisboa, Portugal JUJUR Tempo inteiro

    Position: Czech Technical Customer Support Representative Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary. **DUTIES AND RESPONSIBILITIES**: - Assist enterprise customers, partners and engineers, using various channels - Respond to customers queries in timely and efficient manner - Identify the customer issue(s) &...


  • Lisboa, Portugal Teleperformance Tempo inteiro

    Are you the best professional solving technical issues? Can you transform a problem into a good experience? Are you fluent in German? Then, work as Customer & Technical Support!We are looking for a Technical Support Representative to join our team. Be the first point of contact with our client's end-users. Answer customer questions and clarify any...


  • Lisboa, Portugal Teleperformance Tempo inteiro

    Are you the best professional solving technical issues? Can you transform a problem into a good experience? Are you a native French speaker? Then, work as Customer & Technical Support!We are looking for a Technical Support Representative to join our team. Be the first point of contact with our client's end-users. Answer customer questions and clarify any...


  • Lisboa, Portugal HiJiffy Tempo inteiro

    As a **Customer Support Representative** at **HiJiffy**, you will be the first point of contact for our clients’ support needs. Your primary responsibility will be to ensure that all support requests are clearly understood, properly documented, and effectively managed. You will work closely with our Support Engineering team to escalate technical issues as...


  • Lisboa, Portugal Teleperformance Tempo inteiro

    Are you the best professional solving technical issues? Can you transform a problem into a good experience? Then, work as a Customer & Technical Support with Spanish!We are looking for a Technical Support Representative to join our team. Be the first point of contact with our client's end-users. Answer customer questions and clarify any information about our...


  • Lisboa, Portugal Atlean World Tempo inteiro

    Sie sprechen Deutsch und möchten im Ausland ein Leben in der Sonne führen? Wir suchen nach Bewerbern, die Deutsch sprechen. Junior - und Anfängerprofile werden akzeptiert. Wenn Sie interessiert sind: Schicke uns deinen Lebenslauf auf Englisch. - **:::::::::::::**:_ Description - Your Next Job, Without Boundaries!_ We are offering a great work experience...


  • Lisboa, Portugal David Kennedy Recruitment Tempo inteiro

    Customer Support Representative (Russian)If you are looking to progress your career, we look forward to receiving your CV.David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard Russian speaking Customer Support Representative for their Lisbon offices. Position: Customer Support Representative Location:...


  • Lisboa, Portugal Kulture Talent Tempo inteiro

    Join our team as a Customer Support Representative, where you'll be the frontline in providing empathetic, solution-driven support for our customers, transforming their challenges into seamless experiences. Utilize your problem-solving skills in a fast-paced environment, creating loyal customers through excellent service and building strong...


  • Lisboa, Portugal Kulture Talent Tempo inteiro

    Join our team as a Customer Support Representative, where you'll be the frontline in providing empathetic, solution-driven support for our customers, transforming their challenges into seamless experiences. Utilize your problem-solving skills in a fast-paced environment, creating loyal customers through excellent service and building strong...


  • Lisboa, Portugal Black Box Talent Solutions Tempo inteiro

    **Join the Revolution as a Customer Support Representative** We transcend the ordinary - not just a company, but a thriving community on a mission to elevate our team and conquer new horizons. Since our modest beginnings in 2020 with three passionate minds, we've evolved into a powerhouse of 300+ experts in Lisbon, and now, our magic extends to enchanting...


  • Lisboa, Portugal Careerxtra Tempo inteiro

    **Job Title: Dutch-Speaking Customer Support Representative** **Location: Lisbon, Portugal** **Company Overview**: Careerxtra is a dynamic and rapidly growing Recruitment company, We are dedicated to providing exceptional recruitment services. **Position Overview**: We are seeking a skilled and enthusiastic Dutch-speaking Customer Support Representative...


  • Lisboa, Portugal Grabjobs Portugal Tempo inteiro

    Why N-able IT doesn't get better than this! N-able isn't just another software company – we're going places, and we'd love for you to be a part of that journey. With N- ablites in more than 15 countries around the world, you're adding your unique voice to a diverse team of people who are supporting our customers, and one another. The Way We Work, our...


  • Lisboa, Portugal HireOn Ltd Tempo inteiro

    HireOn Recruitment Recruitment is working with a leading multinational technology business that is looking to recruit a Turkish speaking Customer Support Agent for their offices in Lisbon. Position: Customer Support Agent Location: Lisbon, Portugal Employment type: Full-time **Remuneration: 22 000 - 24 000 euro gross/year** **DUTIES AND...


  • Lisboa, Portugal N-Able Technologies Ltd. Tempo inteiro

    Why N-able IT doesn't get better than this! N-able isn't just another software company – we're going places, and we'd love for you to be a part of that journey. With N-ablites in more than 15 countries around the world, you're adding your unique voice to a diverse team of people who are supporting our customers, and one another. The Way We Work, our hybrid...


  • Lisboa, Portugal Teleperformance Tempo inteiro

    Are you the best professional when it comes to solving technical issues in a creative way? Do you know how to transform a problem or doubt into a good experience? Then you might be the perfect match for this job opportunity! We are looking for a technical support representative to join our team and be the first point of contact with our client's end-users....


  • Lisboa, Portugal Binance Tempo inteiro

    Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money. Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution...


  • Lisboa, Portugal Kulture Talent-GlobalRecruitment Tempo inteiro

    Join Our Team! Danish Customer Support & Technical Support We are seeking talented individuals to join our dynamic team as Danish Customer Support and Technical Support representatives. If you have a knack for problem-solving, excellent communication skills, and a dedication to delivering exceptional service, we want to hear from you! **Key...


  • Lisboa, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard Russian speaking Customer Support Representative for their Lisbon offices. Position: Customer Support Representative Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary. **DUTIES AND RESPONSIBILITIES**: - Assist...


  • Lisboa, Portugal HCL Technologies Tempo inteiro

    We are looking for a Remote Technical Customer Support to provide first and second level support to Client’s customers and technicians with related incidents for Production printers and Digital Front End. Advice and assist users solving problems related to software, hardware, and configuration, using the defined channels of service (telephony system,...