Spa Manager On Msc Cruises

2 meses atrás

Porto, Portugal Crewing agency WofSG Tempo inteiro

**DESCRIPTION**

Accommodation - Shared Staff

Contract duration - 7 months

**MAIN FUNCTION**
- The Spa Manager is responsible for ensuring the smooth running of the spa centre
- Offering a high standard of services and managing Spa employees to achieve retail and treatment sales targets as set.

**QUALIFICATIONS**
- Proficient speaking, reading, and writing skills in English, and fluency in at least 2 of the following languages: German, Italian, French, Spanish, Portuguese, Japanese, Russian, Chinese. Any other language is considered as advantageous.
- 3+ years as Spa Manager on a Cruise Ship
- Proven accounting skills, marketing strategy and the ability to lead the group to meet

**MAIN RESPONSIBILITIES**
- In a professional, persuasive and friendly manner effectively drive treatment delivery to meet targets by encouraging guests to purchase SPA services and products.
- Manage the day-to-day operation of the SPA with initiative and creativity.
- Be on duty seven days each week. (Hours will vary according to itinerary).
- Always be on duty at least 10 minutes before the advertised opening time of the SPA to allow you to make a quick check of the premises before doors are open for business.
- Continuously monitors services provided by staff and formulate action plans to resolve problem areas to ensure continual improvement of service initiatives.
- In home ports (or any other port), be available to assist with the loading of merchandise, and distribution to storage areas or SPA.
- When the SPA is closed, cooperate with colleagues in the following duties:

- Stock control
- SPA arrangements
- Window decoration
- Demonstrate excellent product knowledge of all merchandise sold in the SPA.
- Exercise extreme care with all articles for sale in the SPA.
- Ensure compliance with all Health & Safety regulations within the SPA.

**Salary**: From 1,800.00€ per month

**Experience**:

- SPA Manager: 3 years (required)

**Language**:

- English (required)

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