Customer Consultant German

2 semanas atrás


Lisboa, Portugal Sunrise UPC Portugal Tempo inteiro

Die Telekommunikation ist zweifellos eine der dynamischsten Branchen der Welt und Sunrise einer der aufregendsten Orte innerhalb dieser Branche. Sunrise, das grösste unabhängige Telekommunikationsunternehmen der Schweiz mit einem kompletten Portfolio von Mobil-, Internet-, TV- und Festnetzdiensten für Privat
- und Geschäftskunden, wächst. Um unser preisgekröntes Tempo beizubehalten, brauchen wir Mitarbeitende mit echter Leidenschaft Unsere Tätigkeiten in Lissabon bringen dich nah an das Herz des Unternehmens, ohne das schöne Portugal verlassen zu müssen. Bewerbe dich jetzt

**Customer Consultant - Service (f / m) 100%**

Deine Aufgaben:

- Verantwortung für die Bearbeitung von Kundenanfragen am Telefon
- Individuelle und kompetente Kundenbetreuung, um Kunden langfristig an das Unternehmen zu binden
- Administration von Verwaltungsangelegenheiten im Zusammenhang mit Rechnungsstellung und Beschwerden
- Kundenberatung zu allen Sunrise Dienstleistungen und Angeboten
- Schaffung eines Mehrwerts für den Kunden inkl. Verkauf / aktive Ansprache der Kunden auf weitere Dienstleitungen und Produkte
- Effektive Kommunikation mit Kunden unter Berücksichtigung qualitativer und quantitativer Aspekte

Deine Qualifikation:

- Grundkenntnisse und Erfahrung in einem Callcenter
- Starkes Engagement
- Starke Kundenorientierung
- Flexibilität und Stressresistenz
- Ausgeprägte Kommunikationsfähigkeiten
- Selbstständige und präzise Arbeitsweise
- Pflichtbewusstsein und Pünktlichkeit
- Gute PC-Kenntnisse
- Sprachen: Deutsch
- Abgeschlossene technische Ausbildung oder gleichwertige Berufserfahrung

Bei Sunrise bewegst du dich in einem dynamischen Umfeld, in dem du mit deinem Engagement viel erreichen kannst. Es stehen dir breite Möglichkeiten zur beruflichen Weiterentwicklung offen.

Wir denken, dass Arbeit nur dann Spass macht, wenn man gemeinsam etwas erreicht. Ganz deine Meinung? Dann bewerbe dich jetzt

Pay: 12,000.00€ - 14,000.00€ per year

Application Deadline: 20/08/2024
Expected Start Date: 23/08/2024


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