Customer Service Advisor
Há 2 dias
**Organization**:
The company is responsible for the production and distribution of gases in the medical and industrial fields. We are currently looking for a Customer Service Advisor for our Self Service Center in Porto.
**Function**:
- Your responsibilities in you day to day will be:
- You will be providing assistance via phone/mail/chat to agents by solving simple and complex queries that impact the performance of the indirect sales business.
- You will guide the customers through the Webshop.
- You will ensuring that the data received from the customers is accurately and timely maintained.
- You will transfer queries to the corresponding department.
**Requirements**:
- You are the person we are looking for if:
- You can speak a native level of French and a basic level of English.
- You are pro-active, focused on responding promptly to actions.
- You have SAP, Office or knowledge of other office software’s is preferred
- You are able to work in a results-oriented team
**What we offer?**:
- Conditions you will receive:
- Stable vacancy
- Compensation package: Base salary + language bonus + meal allowance per day
- Hybrid work: 3 days at home, 2 at the office
- Multicultural and dynamic environment
- Possibility of growth inside the company
**Do you need +info?**:
Nora Almale Idema (+34) 93 231 00 00 (Ext. 144)
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