Customer Service Agent

3 semanas atrás


Porto, Portugal Bluwalk Tempo inteiro

**Company Description**
Bluwalk is an urban mobility operator whose mission is to facilitate access and improve quality of work opportunities in the field of mobility. Manage operations in the largest centres national urban services, in the ride-hailing (TVDE), courier, e-commerce and food delivery segments. Was highlighted by the Financial Times (FT1000 Europe’s Fastest Growing) for two consecutive years,positioning itself in one of the years as the Portuguese company with the fastest growth.

Working at Bluwalk means joining a dynamic and innovative team determined to reach the highest levels of professional diligence and excellence. That’s why we invest in selecting the best professionals to work with and helping them grow. We believe in talent, provide top-notch tools and create opportunities for our associates to reach their full potential (know more).
**Job Description** Customer Service Agent**

**The job will require you to**:

- Maintain a strong focus on customer requests and retention;
- Serve as a gatekeeper for the company, ensuring customer satisfaction and delivering professional support in a positive and empathetic manner;
- Adhere to established procedures, guidelines, and communication policies;
- Offer feedback and propose solutions to enhance our services and processes.
- At least 1 year of experience in customer service;
- Customer-oriented with the ability to adapt and respond to different types of people;
- Strong skills in telephone handling and active listening;
- Excellent communication skills, both written and verbal;
- A young, innovative, determined individual committed to organization and quality in their work;
- Conversational proficiency in English;
- University degree (a plus).



  • Porto, Portugal Webhelp Tempo inteiro

    **Customer Service/Support** **Location** - Porto, Portugal*** Job Title: German Speaking Customer Service Agent for Banking Company - Porto **Job Description**: Our Customer Service Agent will act as point of contact for a banking company clients. They will provide product/services information, answer questions, and resolve any emerging problems that our...


  • Porto Salvo, Portugal Webhelp Tempo inteiro

    **Customer Service/Support** **Location** - Porto Salvo*** Job Title: German Speaking Customer Service Agent for Banking Company - Lisbon **Job Description**: Our Customer Service Agent will act as a point of contact for a banking company's clients. They will provide product/services information, answer questions, and resolve any emerging problems that...


  • Porto, Portugal JUJUR Tempo inteiro

    Position: German Customer Service Agent Location: Porto, Portugal Work model: On-site Employment type: Full-time Remuneration: Base salary + bonuses. **DUTIES AND RESPONSIBILITIES**: - Guide patients and customers in use of the products and help resolve their technical and operational questions according to the received training and pre-establishes...


  • Porto, Portugal Webhelp Tempo inteiro

    **Customer Service/Support** **Location** - Porto, Portugal*** Job Title: German Speaking Customer Service Agent for Medical Equipment - Porto **Job Description**: **Are you fluent in German and want to work for the leading **BPO** worldwide, awarded as the best place to work 2022? **You will use your skills as Customer Service Agent and help and guide...


  • Porto, Portugal Personalbüro U. Herrmann Tempo inteiro

    Start: 1 **7.03.23** **Tasks**: **As Customer Service Agent (M/F/d) for German + English you will support clients from one of the greatest Cryptocurrency Company** **You will give customer support by handling customers’ questions and concerns about the product/service and therefore helping them with their needs.** **From the beginning, you will take an...


  • Porto, Portugal Gigroup Tempo inteiro

    We are recruiting a Customer Service Agent (m/f/d) for the German market to support customers from one of the greatest German Banks. Your day to day: - You are able to manage all different types of inquiries generated via inbound activities such as chat and email. - From the beginning, you will take an active role in providing excellent and nimble...


  • Porto, Portugal Fixando Tempo inteiro

    Compra ou venda: Arrendar; Tipo de propriedade: Apartamento; Área: 50 - 100 m2; Intervalo de preços para comprar casa: Não se aplica; Intervalo de preços para arrendar casa: $751 - $1,000; Onde deseja que o serviço seja realizado?: Na localização do Especialista (máx. 10 miles de distância) Agentes Imobiliários - ajudá-lo na compra ou venda da sua...


  • Porto, Portugal Lufthansa Ground Services Portugal Tempo inteiro

    Tasks The  Service Center Agent is responsible for: Complete handling of all ticketing functions (reservation, ticket issuance, SSR booking, EMD, EBT and MCO issuance, fare calculation and ticket reissues) Ticket trouble shooting (revalidation, involuntary/SC ticket reissue) BOP and flight analysis (checking booking status, SSR status, ID) ...


  • Porto, Portugal Gi Group Tempo inteiro

    2024-05-03 Full time Contrato direto com o cliente We are recruiting a Customer Service Agent (m/f/d) for the German market to support customers from one of the greatest German Banks.Your day to day:• You are able to manage all different types of inquiries generated via inbound activities such as chat and email.• From the beginning, you will take an...


  • Porto, Portugal InternationalExpats Tempo inteiro

    Position: Customer Support Agent Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary. **DUTIES AND RESPONSIBILITIES**: - Ensure customer satisfaction and provide professional customer support - Handle customer complaints, provide appropriate solutions and alternatives within the time limits and follow - Identify the issue the...


  • Porto, Portugal InternationalExpats Tempo inteiro

    Position: Customer Support Agent Location: Lisbon, Portugal Employment type: Full-time Remuneration: Base salary. **DUTIES AND RESPONSIBILITIES**: - Ensure customer satisfaction and provide professional customer support - Handle customer complaints, provide appropriate solutions and alternatives within the time limits and follow - Identify the issue the...


  • Porto, Portugal Cross Border Talents Tempo inteiro

    Are you a German language wizard? We're on the hunt for an extraordinary individual to become our Customer Advisor Maestro! About Us: Our professional team is dedicated to delivering exceptional service to our client partners and their customers. Our success stems from our solid infrastructure, including investments in Innovation and Technology, a skilled...


  • Porto, Portugal Eurofirms Tempo inteiro

    Description Hej kära kandidat,Are you looking for your next adventure abroad? What about moving to Portugal?As a result of the incredible growth of our client, we're looking for bilingual speakers to join us and one of the world's most well-known brands. To give customers a consistente path to a great experience, you will:Maintain a positive, empathetic...


  • Porto, Portugal Eurofirms Tempo inteiro

    Description: Hej kära kandidat,Are you looking for your next adventure abroad? What about moving to Portugal?As a result of the incredible growth of our client, we’re looking for bilingual speakers to join us and one of the world’s most well-known brands. To give customers a consistente path to a great experience, you will:Maintain a positive,...


  • Porto, Portugal Eurofirms Tempo inteiro

    Description: Hallo beste kandidaat, Are you looking for your next adventure abroad? What about moving to Portugal?As a result of the incredible growth of our client, we’re looking for bilingual speakers to join us and one of the world’s most well-known brands. To give customers a consistente path to a great experience, you will:Maintain a positive,...


  • Porto, Portugal Talent Search People Tempo inteiro

    Are you looking for a position on Customer Service where you can also develop your language skills? Would you like to work at an international and multicultural company? If the answer is yes, join our team! The company is responsible for the production and distribution of gases in the medical and industrial fields. We are currently looking for a Customer...


  • Porto, Portugal Eurofirms Tempo inteiro

    Description Hej kära kandidat,Are you looking for your next adventure abroad? What about moving to Portugal?As a result of the incredible growth of our client, we’re looking for bilingual speakers to join us and one of the world’s most well-known brands. To give customers a consistente path to a great experience, you...


  • Porto, Portugal Eurofirms Tempo inteiro

    Description Hallo beste kandidaat, Are you looking for your next adventure abroad? What about moving to Portugal?As a result of the incredible growth of our client, we’re looking for bilingual speakers to join us and one of the world’s most well-known brands. To give customers a consistente path to a great experience, you...


  • Porto, Portugal Eurofirms Tempo inteiro

    Description: Hallo beste kandidaat, Are you looking for your next adventure abroad? What about moving to Portugal?As a result of the incredible growth of our client, we’re looking for bilingual speakers to join us and one of the world’s most well-known brands. To give customers a consistente path to a great experience, you will:Maintain a positive,...

  • Customer Service

    3 semanas atrás


    Porto, Porto, Portugal Amcor Flexibles Porto Tempo inteiro

    Customer Service (m/f)A Amcor Flexibles Porto, empresa Multinacional do sector de embalagem, procura reforçar o seu Departamento de Customer Care. Descrição da Função:Estabelecimento e manutenção da relação do cliente com a empresa;Seguimento comercial do cliente;Receção, registo e acompanhamento de encomendas; Articulação com...