Customer Service French Market

2 semanas atrás


Lisboa, Portugal Redfrog Tempo inteiro

WORK FROM HOME
100% REMOTE

Position: Advisor French

Working Hours: Full-time (40 hours/week) Monday - Sunday 08:00 - 22:00

Probation period: 30 Days Contract: Unfixed term contract

Our client is a trusted community marketplace for people to list, discover,and book unique accommodation around the world. Whether a flat for a night, a castle for a week, or a villa for a month, their service connects people to unique travel experiences, at any price point. in more than 34.000 cities and 191 countries.

**Primary Responsabilities**
- Provide friendly and efficient service to the worldwide community
- Be the first point of contact to handle and resolve customer issues
- Identify and escalate issues appropriately
- Research information and troubleshoot problems using available resources
- Arbitrate in situations between users
- Monitor and control numerous concurrent tasks in tandem
- Proactively and independently work to meet targets and goals

**Salary and benefits**

Gross monthly salary: 850 euros

Language Bonus:50 euros

Holiday Bonus**: 75 euros

Christmas Bonus**: 75euros

Medical and dental insurance: You are included in our health insurance plan after 6 months of contract

**Salary**: 850.00€ - 1,100.00€ per month

**Language**:

- French (required)
- English (required)

Application Deadline: 29/04/2023
Expected Start Date: 15/05/2023


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