Order to Cash Specialist

5 meses atrás

Lisboa, Portugal Organon Tempo inteiro

For our Lisbon site, we are looking for an experienced:
**Order to Cash (OtC) Specialist**

In this role you will work with a team of around 20 professional OtC colleagues in the Center delivering and managing end to end OtC processes. Additionally, the OtC Specialist will work daily with our global BPO partner who executes OtC Transactional services for Organon in all our global regions.

**Welcome to our team**

The Specialist will be expected to work within a regional scope, in a selection of OtC process areas from Order Management, Billing, Credit Management, Collections & Accounts Receivables / Cash Applications. Experience in Cash app and Credit analysis is valuable. The Specialist will also operationally support Customer master data.

**Role Responsibilities**:
**OtC Process delivery**
- Deliver services in accordance with agreed Service Level, Controls and Governance.
- Helps to manage process risk by adhering to policies and internal controls, comply with OtC guidelines, ensuring process and SOX controls are executed in a timely and accurate fashion.
- Maintain complete and accurate standard operating procedures and related internal control documentation.
- Bring a process improvement focus, supporting implementation of best practices and a project management discipline.
- Collaborate with internal and external auditors to support successful audit results and compliance with US GAAP and company policies.
- Support training, accuracy and timely delivery of work outputs.
- Engage with process owners and other GSS Center colleagues to help identify opportunities to drive efficiencies through continuous improvement.
- Maintain professional and detailed process documentation such as global SOPs, Regional Work Instructions etc in coordination with the OtC Global Process Owner.

**Support Internal Stakeholders**:

- Partner with stakeholders to define objectives, align expectations and ensure an “end to end” approach to process change and improvements.
- Administer 'world-class customer service' experience for customers, fellow employees and stakeholders.
- Manage relationship through collaboration, negotiation, and influence.

**Qualifications, Skills and Experience**
- Bachelor’s degree in Business Administration, Finance, Accounting or other related to OtC.
- Up to 3 years’ experience in OtC processes.
- Fluency in English and Spanish in addition to Portuguese.
- Experience working on regional or global teams. (Valued: Experience of Launching / Standing up a Shared Service Center).
- Experience with Internal or External Audit valued.
- Demonstrated strong math, query, analytical and systems skills with demonstrated experience in data management, MS Office.
- Demonstrated ability to maintain financial controls.
- Effective training skills and team building capabilities for management of functional tasks within area of responsibility.
- Demonstrated leadership skills, strong oral and written communication, presentation, conflict resolution and negotiation skills.
- Good project management skills including ability to coordinate and implement complex cross-functional activities.
- Experience with continuous process improvement projects leading to significant time or bottom-line savings.
- Pays attention to details, produces accurate deliverables, and consistently meets deadlines.
- Familiarity with US GAAP preferred.
- Solid financial background with experience in accounting processes valued.
- Proactive style in implementing new processes.
- Experience using SAP R/3 required. (Valued: experience with SAP S/4 HANA).

**Required Abilities**:

- Work under pressure and independently.
- Negotiation and influence and dealing with ambiguity.
- Problem solving and critical thinking.
- Teamwork orientation with Strong customer service and collaboration mind-set
- Process improvement and drive for results.
- Assertive Communication and proactivity.

**Secondary Job Description**

**Who We Are**:
Organon delivers ingenious health solutions that enable people to live their best lives. We are a $6.5 billion global healthcare company focused on making a world of difference for women, their families and the communities they care for. We have an important portfolio and are growing it by investing in the unmet needs of Women’s Health, expanding access to leading biosimilars and touching lives with a diverse and trusted portfolio of health solutions. Our Vision is clear: A better and healthier every day for every woman.

**Search Firm Representatives Please Read Carefully**

**Annualized Salary Range**

**Annualized Salary Range (Global)**

**Employee Status**:
Regular

**Relocation**:
Domestic

**VISA Sponsorship**:
**Travel Requirements: Organon employees must be able to satisfy all applicable travel and credentialing requirements, including associated vaccination prerequisites**

**Flexible Work Arrangements**:
**Shift**:
**Valid Driving License**:
**Hazardous Material(s)**:
**Number of Openings**:
1
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