French Customer Advisor

3 semanas atrás

Lisboa, Portugal KTalent Tempo inteiro

Our client, an international company has a variety of projects within the Customer Service and is looking for Customer Advisors to join their team in June & July

As a **Customer Advisor** you will:

- Provide excellent customer service by providing information about products or services, taking or entering orders, cancelling accounts, or obtaining details of complaints
- Being responsible for the administrative support to the financial area, ensuring that the policies, procedures, and activities instituted are executed in time, correct, and in an effective manner
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions, are taken
- Prepare, maintain, and review purchasing files, reports, and price lists
- Check shipments when they arrive to ensure that orders have been filled correctly and that goods meet the defined specifications
- Assist suppliers through different channels

**Requirements**:

- _C2 in French with minimum of B2 English_
- _High school diploma_
- _EU Passport or Portuguese Resident Card_
- _Experience within the Customer Service field_
- _Experience in troubleshooting_
- _**Able to start ASAP**_

**Conditions on offer**
- _Salary base 14 salaries_
- _Monthly Meal allowance_
- _Performance bonus_
- _Signing bonus_
- _Health insurance _

**Job Type**: Permanent

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