French Advisor for Renowned European Bank

4 semanas atrás


Lisboa, Portugal Foundever Tempo inteiro

**Come and work with us.**

**Do you want to work with a reference financial institution customer support team?**
Are you **French** native or fluent with strong** English **communication skills?

Looking to make your career in a multicultural environment in sunny and happy **Lisbon**?

**So we have the perfect opportunity for you**

Your future project: join our **French Customer Support** team.

**Our client **is a renowned European bank with a global reach, with its main activities on Retail Banking & Services and Corporate Institutional Banking fields.

As a customer service specialist in this project, your daily responsibilities will include:

- Give accurate, valid and complete information by using the right procedures
- Be the owner of the customer query and ensuring a timely resolution and response
- Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
- Meet and exceed our customer service quality goals, compliance regulations and productivity targets
- Create amazing customer experience that people value and we are proud of
- Be responsible to follow the direction of management and provide feedback

To succeed in the role, you will need to have:

- Native or proficient level of **French (C2)**:

- Advanced level of **English (at least C1)** both verbal and written
- Strong communication skills - with excellent phone conversation skills, attentive listening and superior writing skills
- Analytical and problem solving skills with strong attention to detail
- Desire to learn and advance, be a curious investigator and problem solver
- High-speed internet access and appropriate conditions for remote work
- **Must hold EU citizenship or valid work permit for Portugal**:
**Benefits.**
- Signing bonus
- Relocation package
- Competitive wages
- Paid professional training
- Employee discounts
- Private healthcare & dental insurance (after six months of employment)
- Growth opportunities through various development programs
- Fun and engaging company-wide initiatives, including our EverBetter wellness program
- Job stability
- Life-long skills and experience
- Excellent work culture

**Go further with Foundever**

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.



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