Technical/it Support Specialist

Há 1 mês


Lisboa, Portugal Kelly Services-Portugal Tempo inteiro

**Publicado**
- 16-Apr-2024**Salário**

**Localização**
- Lisboa**Categoria**
- Temporário/Contrato**Sector**
- Apoio ao Cliente e Contact Center**Referência**
- BBBH664989**Descrição**

**Job Type**: Full-time

**Job Location**: Remote

We are recruiting a **Technical/IT Support Specialist**(M/F/d) to join our client’s operation in Portugal.
Our client is a consulting company that provides management solutions, information technologies, and outsourcing services to its clients. It is headquartered in Ireland and has branches spread across the globe

**Benefits**:

- Employment Contract with Kelly Services ( temporary replacement );
- Competitive base salary;
- Food allowance;
- Transportation allowance;
- Night shift differential;
- Opportunity to integrate into a leading company in the market.

**Working hours**: 24/7 rotating shifts.

**Responsibilities**:

- Resolve incidents and user requests promptly;
- Collaborate on problem-solving and implementing changes;
- Utilize ITSM tools for ticket management following ITIL processes.

**Qualifications**:

- Professional Training or intermediate degree in Systems Administration or similar;
- Fluency in English and Spanish (mandatory);
- Previous experience in similar roles;
- Strong analytical skills;
- Proficiency in ITSM tools and Active Directory (preferable);
- Familiarity with ITIL principles and certifications;
- Technical certifications in microinformatics;
- Proficiency in Microsoft Office 365.



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