IT Support Technician
2 meses atrás
BYT is a spinoff of Boost IT that aims to use all the knowledge and experience created over 4 years, with a management team that has more than 15 years of experience.
Created in December 2021, after 4 years of delivering the specialized recruitment service with great success under Boost IT name. During these 4 years we carried out more than 400 specialized recruitment processes for 20 different clients, both in Portugal and Internationally.The success of the direct recruitment business area within Boost IT was so successful that we decided, in 2021, to create BYT.
**About the opportunity**:
We’re currently looking for an IT Support Technician to join an opportunity with a direct contractual link with an multinational company in the retail sector.
Tasks
- Provide technical support to ERP Navision, Hardware (POS systems, Computers, Printers, etc), Software (Windows OS, Office), CCTV Systems, etc.
- Provide first-line support to end-users.
- Manage Incidents (ServiceDesk)
- Ensure out-of-hours prevention for information Systems and end users.
**Requirements**:
- At least 3 years of experience.
- Degree in Information Technology or similiar
- Experience in Windows OS
- Experience in Office
- Experience in SQL Server
- Experience in Networks
- ITIL Knowledge
- Experience in Microsoft Navision or experience in giving IT support in the retail sector
- English Fluency.
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