Store Customer Advisor

5 meses atrás

Lisboa, Portugal Ermenegildo Zegna Tempo inteiro

**ASESOR DE VENTAS (**SUMMER SUPPORT**) - ZEGNA ECI LISBON**

En Ermenegildo Zegna el talento y la pasión de nuestra gente son los pilares de nuestro éxito. Es por eso que estamos buscando un impresionante equipo de Asesores de Ventas (Summer Support,Contrato Temporal) en El Corte Ingles de Lisboa, Portugal, para contribuir a nuestro orgulloso legado y ayudar a dar forma a nuestro vibrante futuro.

**Usted y Zegna son uno mismo**
El legado de Zegna no existiría si no fuera por las habilidades únicas de cada persona en nuestro equipo; los creadores, maestros, diseñadores y realizadores. Todos contribuyen.

Como asesor de ventas de Zegna, le das el toque humano a la experiência de lujo. Eres nuestro embajador, compartiendo tanto nuestra rica herencia como nuestras colecciones para crear una atmósfera de energía y pasión por la marca Zegna. Desde el momento en que el cliente entra en la tienda, haces uso de los gestos y rituales de la ceremonia de venta para proporcionar un servicio tan personal como excepcional.

Esta es una posición que valoramos mucho en nuestra organización. Como alguien que pasa tiempo con nuestros clientes todos los días, moldeas su percepción de nuestra marca y aseguras nuestro continuo crecimiento y legado.

**Lo que compone su día**

La experiência del cliente comienza con usted, por lo que su posición es vital para asegurar que cada interacción sea memorable y personal. Aprenderá las historias detrás de la marca Zegna, los productos y la artesanía y las utilizará para comprometerse auténticamente con los clientes mientras comparte nuestra oferta. Esto continúa cuando el cliente sale de la tienda, mientras construyes relaciones estrechas con ellos para hacerles sentir que son una parte valiosa del mundo Zegna.

Usted y sus colegas son responsables de alcanzar los objetivos de ventas de su tienda, ejecutando los planes proporcionados por el gerente de la tienda, así como usando su propia iniciativa para sugerir estrategias alternativas. Necesitas trabajar inteligentemente, manteniéndote al tanto de la situación de las existencias de la tienda y ajustando tus técnicas para maximizar las ventas.

Se te encomienda una serie de funciones de servicio al cliente, incluyendo la realización de ajustes y medidas de alteración, y potencialmente convertirte en un especialista de "Hecho a la Medida". También estás ahí para escuchar a los clientes y compartir sus opiniones con nosotros, asegurándote de que, si tienen algún problema, se resuelva con cuidado.

Eres responsable de asegurar que el entorno de la tienda esté siempre a la par con lo que nuestros clientes esperan de nosotros. Para lograrlo, utilizarás las pautas de comercialización visual, de productos y de embalaje para crear una experiência verdaderamente excepcional.

También hay una serie de tareas operacionales que se le puede pedir que realice, entre ellas la gestión del almacén, el inventario, la caja y la presentación de informes.

**Lo que te define, conforma nuestro equipo**
Cuando te unes a Zegna, te unes a un equipo, trabajando juntos para dar forma al futuro de nuestra compañía. Para tener éxito en esta posición debes tener pasión por el estilo que llevas contigo sin importar a donde vayas, mezclando looks casuales y de lujo para encajar con tu estilo de vida activo. Eres curioso por naturaleza, aventurero e interesado en la tecnología. Conectas con el espíritu innovador detrás de la marca Zegna y sabes cómo hacerlo relevante e interesante cuando lo compartes con otros.

**Lo que te define, conforma nuestro legado**
El** Grupo Ermenegildo Zegna **está fundado sobre una orgullosa historia de artesanía y calidad que se remonta a 1910, con la visión de crear éticamente los mejores têxtiles del mundo. Desde entonces, Zegna se ha expandido a ready-to-wear, convirtiéndose en una de las compañías familiares más exitosas de Italia y una marca global de estilo de vida de lujo.

A través de nuestro enfoque verticalmente integrado, de "oveja a tienda", nos esforzamos por crear productos excepcionales sin comprometer la calidad de vida para las futuras generaciones. Con más de 500 tiendas y 6.500 empleados en todo el mundo, nuestro éxito se inspira en el espíritu pionero de nuestro fundador y se basa en la experiência e integridad de cada individuo en Zegna.

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