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Account Manager Ii
8 meses atrás
**Tasks and Responsibilities**:
- Identify potential new customers in cooperation with Sales and Marketing
- Active lead follow-up
- Turn leads into business
- Provide Service & Support to small existing customers to develop them to stable growing customers
- Drive actions to identify net new customers
- Create Profiles for potential new customers and “screen” their needs and competencies
- Listening to the customer requirements and turn the needs into real business
- Pro-active and regular calling of new and existing customers to ensure they stay connected to TE.
- Ability to explain and sell to the customer TE products including mating and related parts to ensure to sell complete solutions to customers
- Know and understand TE products and product search engines incl. OEM restrictions to offer the right general parts to the customer
- Support customer to log-in and use TE’s E-Commerce Solutions (incl. Self-Service and samples)
- Support business development activities of defined customers in cooperation with Sales
- Account ownership
- Understand business needs of customer and offer synergetic products to them
- Coordination and work closely with Customer Service support all the customer needs, such as deliveries, SA, Orders, RFQ.
- Active Quote and Sample follow-up
- Creation of reports
- Creation and maintenance of Customer Profile & Customer Master data
- Daily KPI follow-up
- Participation in daily PIM meetings to ensure full accountability and discussion about critical topics
- Regular Meetings with Sales & Product Mgmt for information exchange and initiation of improvement actions
- Internal communication with various departments like Sales, Service & Support, PIC, PM, etc.
- Active participation in setting-up new processes incl. continuous reviews and improvements.
**What your background should look like**:
- Bachelor in Electronics / vehicle technology / Engineering or other technical stream;
- 3-5 years of experience in Inside Sales, Customer Service or field sales preferably in Automotive industry;
- Advanced technical knowledge;
- Mentality of “Customer First” ;
- Ability to explain products and functions verbally.
- Fluent in English
**Competencies**:
- Values: Integrity, Accountability, Teamwork, Innovation**ABOUT TE CONNECTIVITY**
**WHAT TE CONNECTIVITY OFFERS**:
We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priority
- Competitive Salary Package
- Performance-Based Bonus Plans
Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site.
