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Customer Success Management
3 semanas atrás
**SOBRE A EMPRESA**
A Generix Group é uma empresa especialista na Supply Chain Colaborativa, Software Saas e Vendas Omnicanal. Os nossos 850 colaboradores garantem um apoio diário a clientes bem conhecidos, líderes na transformação digital da sua Supply Chain. A Generix Group está presente em mais de 60 países, através das suas 9 filiais e rede de parceiros. Hoje em dia, as nossas aplicações de serviço são utilizadas em mais de 6 mil empresas por todo o mundo.
Juntar-se à Generix Group é uma garantia de melhoria contínua numa empresa dinâmica e em crescimento, onde a boa-vontade é o nosso lema diário Num ambiente colaborativo, poderá livremente partilhar e melhorar as suas competências e conhecimentos.
A Generix Group cresce com os seus talentos, por isso vamos construir o nosso futuro juntos
**Preparado(a) para se juntar a nós na transformação digital dos nossos clientes?**
**DESCRIÇÃO DE FUNÇÕES**
Na área de Customer Success Management estará responsável, nomeadamente, pela gestão comercial dos nossos clientes, elaboração de propostas e qualificação de leads.
**PRINCIPAIS RESPONSABILIDADES**
- Garantir o acompanhamento dos nossos clientes, de forma a assegurarmos a sua satisfação;
- Identificar oportunidades de negócio nos clientes existentes, bem como em leads gerados através das nossas plataformas de divulgação;
- Manter o CRM (Sales Force) e os quadros de seguimento de processos atualizados.
**Requisitos**:
- Formação Académica: Licenciatura, Mestrado ou Pós-Graduação em Ciências da Comuicação ou áreas similares;
- Conhecimento das ferramentas Microsoft Office (Excel, Word, Power Point);
- Excelente capacidade organizacional;
- Elevadas competências de comunicação;
- Pensamento crítico, gestão de problemas e orientação ao cliente;
- Autonomia, dinamismo e rigor;
- Fluência em Inglês.
- Excelentes condições e ambiente de trabalho;
- Formação inicial e contínua, bem como possibilidade de evolução.
**LOCAL DE TRABALHO**
- Generix Portugal: Avenida Dr. Francisco Sá Carneiro, nº5, 5ºA, 2780-241 Oeiras.
**Tipo de oferta**: Integral/Full-time
**Benefícios**:
- Cartão/Ticket refeição
- Seguro saúde
Horário de trabalho:
- Turno de 8 horas
Tipos de pagamento complementares:
- Subsídio de Natal
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