Customer Success Management
Há 7 dias
Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert.
Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life In a supportive environment, you can freely share and improve and skills and expertise.
Generix Group is growing along with its talents, so let’s build our future together
Ready to join us the challenge of digital transformation of prestigious clients?
In the Customer Success Management team you will be responsible for, namely, commercial management of our clients, proposals and lead qualification.
**MAIN RESPONSIBILITIES**:
- Ensure the follow up of our customers in order to ensure their satisfaction;
- Identify business opportunities in existing customers as well as in leads generated through our dissemination platforms;
- Keep our CRM (Sales Force) and process tracking tables up to date.
**EXPERIENCE REQUIREMENTS**:
- Academic Background: Degree, Master’s Degree or Post-Graduation in Communication or similars;
- Know-how of Microsoft Office tools (Excel, Word, Power Point);
- Excellent organizational and communication skills;
- Analytical thinking, problem management and client-orientation;
- Autonomy, dynamism, organization and rigor;
- Fluency in English.
**OFFER**:
- Excellent work conditions and environment;
- Initial and continuous training and possibility to evolve.
WORKPLACE
- Generix Portugal: Avenida Dr. Francisco Sá Carneiro, nº5, 5ºA, 2780-241 Oeiras.
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