Parts Sales Manager

2 semanas atrás

Oliveira de Azeméis, Portugal PTC Group Tempo inteiro

**About the job Parts Sales Manager - IBERIA**:
**Our client is a Multinational player in the field of earth-moving equipment.****

**Parts Manager**

The Parts Manager is responsible for the execution of the development strategies and the growth of the current Parts business division and overview of the sales activities. He/She is focused on understanding the needs of the market and providing the necessary support to the dealers and individual clients. He/She works in a growing digital-centric environment managing the end-to-end sales and reporting processes.

**Duties**
- Responsible for the regional sales processes, revenue growth, and improved end-customer experience and satisfaction (through parts availability, lead time, marketing, pricing, and packaging)
- Explore additional growth opportunities to drive new revenue to the organization
- Actively manage the implementation of pricing strategies in the parts business division and provide market feedback on pricing strategy
- Collaborate cross-functionally with other departments (Aftermarket Operations, Aftermarket product Support, and Aftermarket Business Development) to provide all-in-one tailored solutions to customers
- Manage and control dealers' parts inventory based on market demands trends and predictions and provide market forecasts to Aftermarket Operations
- Responsible for the implementation of best practices and the continuous improvement of sales models and processes
- Perform regular business reviews and manage resource planning accordingly
- Support dealers in the identification and generation of new prospects by developing strategies and action plan to convert them into key accounts
- Identify dealers gaps and needs and provide tailored training programs to supplement them
- Work with key performance metrics and dashboards on the dealership level, ensuring that performance drivers are spotlighted
- Manage, meet, or exceed quarterly and annual revenue and profit targets, Protection Plus, Machine IQ sales, and Service Opportunities (End-Customer loyalty and End-Customer Retention)
- Use provided revenue and profit reports and provide action plans based on the results
- Analyze new market trends, business opportunities, and market segments in the global and local landscape
- Manage the achievement of goals aligned with customer needs/supported by sales and marketing planning
- Manage, implement, and leverage CRM tools/Sales Lead-Management and its processes providing insights and better management of dealers toward customer relationships

**Hard skills**
- University degree in a technical discipline, Business Management, Marketing, or related field
- Experience in sales management and business development
- Knowledge of market insights and industry trends
- Knowledge of the budgeting process and financial planning
- Knowledge of systems/tools for revenue profit reporting and forecasting
- Ability to identify insights and analyze data to ensure the continued growth and success of the business and deliver results
- Inventory management
- Knowledge of Microsoft Office 360 (Excel and PowerPoint)
- Use of digital communication channels (e.g., teleconferencing, web, voice) and tools (e.g., Ms Teams, WebEx, Zoom)
- Ability to understand and interpret business metrics, indicators, and KPIs
- Experience with the usage of analytics tools and solutions utilized for sales and marketing processes (e.g., Salesforce, Google Analytics, eCommerce solutions, PowerBi)
- Knowledge of Oracle or other ERP systems (e.g. SAP)

**Soft skills**
- Analytical skills
- Time management
- Communication skills
- Customer-orientation
- Business acumen
- Collaboration skills
- Negotiation skills
- Leadership skills
- Strategic thinking
- Problem-solving skills

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