Mid-level Technical Documentation Writer

2 meses atrás

Lisboa, Portugal Rocket.Chat Tempo inteiro

We are looking for a full-time highly skilled and dedicated Technical Writer to join our Product team.

**Mandatory Hard Skills**:

- Technical Writing Proficiency: Expertise in creating clear, concise, and comprehensive documentation, including user guides, API documentation, and online help content.
- Understanding of Software Development: Familiarity with software development processes and methodologies, such as Agile or Scrum, to effectively collaborate with development teams.
- Markup Languages: Proficiency in markup languages such as Markdown, HTML, and XML, which are commonly used for writing and formatting documentation.
- Version Control Systems: Experience with version control systems like Git, including platforms like GitHub or Bitbucket, for managing documentation revisions and collaboration.
- API Documentation Tools: Knowledge of tools and specifications for documenting APIs, such as Swagger (OpenAPI) or RAML, to create accurate and user-friendly API documentation.
- Technical Proficiency: Ability to read and understand code snippets and examples in programming languages relevant to the project (e.g., JavaScript), to write accurate documentation and examples.

**Desirable Hard Skills**
- Documentation Management Tools: Experience with documentation tools and content management systems (CMS) like Confluence, ReadTheDocs, or similar, to organize and publish documentation.
- User Interface (UI) Tools: Familiarity with basic UI design principles and tools (e.g., Adobe XD, Sketch) to create or contribute to user interface documentation and micro-content.
- Video and Graphic Editing: Skills in video production and graphic editing tools (e.g., Adobe Premiere, Photoshop) for creating multimedia content that complements written documentation.
- Localization and Internationalization: Understanding of the principles of localization and internationalization to prepare documentation for translation and use by a global audience.
- Analytics Tools: Knowledge of analytics tools (e.g., Google Analytics) to track and analyze user engagement with documentation, helping to inform improvements.
- Technical Communication Degrees or Certifications: Advanced degrees or certifications in technical communication, professional writing, or a related field that provides a theoretical and practical foundation in technical writing.

**Soft Skills** ✨**
- Effective Communication: Ability to clearly and concisely convey information in written and verbal form, tailoring the message for different audiences, including technical and non-technical stakeholders.
- Active Listening: Being fully present and engaged in conversations, showing a genuine effort to understand others' viewpoints, and incorporating feedback into documentation.
- Team Collaboration: Working cooperatively with cross-functional teams, including developers, product managers, and support staff, to achieve common goals and produce cohesive and comprehensive documentation.
- Problem-Solving: Ability to identify issues in documentation or project workflows and creatively find effective solutions, improving efficiency and quality.
- Time Management: Managing workload effectively, prioritizing tasks to meet deadlines while maintaining high-quality standards in a fast-paced environment.
- Attention to Detail: A keen eye for detail to ensure accuracy, clarity, and consistency in documentation, catching and correcting errors before publication.
- Empathy and User Advocacy: Understanding and anticipating the needs of the end-users of the documentation, ensuring the content is accessible, understandable, and meets their requirements.
- Continuous Learning: A commitment to personal and professional growth, staying updated with industry trends, documentation best practices, and emerging technologies relevant to the role.
- Resilience: The ability to handle feedback, setbacks, and challenges constructively, maintaining a positive attitude and focus on continuous improvement.
- Self-Motivation: A proactive approach to tasks and projects, taking initiative without needing constant supervision, and driving documentation projects to completion.

**What You'll Do** ️**:

- Utilize your experience in software technical documentation writing to create high-quality documentation for Rocket.Chat.
- Use your excellent communication skills to explain complex concepts simply and clearly to a diverse audience.
- Produce various technical writing deliverables, including user guides, API documentation, and UX micro-content, supporting the effective use of Rocket.Chat.
- Collaborate remotely with cross-functional teams, building strong relationships and fostering teamwork.
- Quickly learn and understand complex technical concepts to ensure accurate documentation.
- Embrace feedback to continuously improve the quality and usability of Rocket.Chat's documentation.
- Work comfortably in a remote setting, collaborating across different countries and time zones.
- Collaborate with team membe

  • Mid-level Technical Documentation Writer api, Sdk

    1 semana atrás

    Lisboa, Lisboa, Portugal Rocket Tempo inteiro

    We are looking for a full-time highly skilled and dedicated Technical Writer to join our Product team.Mandatory Hard Skills: Technical Writing Proficiency: Expertise in creating clear, concise, and comprehensive documentation, including user guides, API documentation, and online help content. Understanding ofSoftware Development: Familiarity with software...

  • Api Technical Writer

    1 semana atrás

    Lisboa, Lisboa, Portugal OnTarget Communications Tempo inteiro

    API Technical Writer 3+ years of API documentation experience Knowledge of HTML, JSON, YAML and AWS Written English at a mothertongue level Legal right to work in PortugalExperience: APITechnical Writing: 3 years (required) HTML, JSON, andYAML:1 year (required)Application Deadline: 30/06/2023

  • Technical Writer

    4 semanas atrás

    Lisboa, Portugal Newin Tempo inteiro

    The Technical Writer will play a critical role in supporting the Business Manager and the iNM team by documenting Service Operational procedures. This includes involvement in creating Operational Documents and other necessary documentation such as User Manuals, CONOPS, and Standard Operating Procedures/Guidelines (SOP/SOG). These documents will detail the...

  • Technical Writer

    2 semanas atrás

    Lisboa, Portugal Growin Tempo inteiro

    **WE DEVELOP PEOPLE WHO DEVELOP TECHNOLOGY** And we want to develop you! At Growin people always come first. Why? Because we believe happy, talented people are the ones who can change the world: one code line at a time. We have several projects waiting for you all over Portugal - both hybrid and full remote - where you can grow professionally and take...

  • Technical Writer

    3 semanas atrás

    Lisboa, Portugal Capgemini Engineering Tempo inteiro

    **Short Description**: **Your Mission** **Your Role**: - Explain technical ideas in simple language. - Create consistent DITA-compliant content. - Create user documentation/work instructions for a variety of material/objects - wind industry. - Drive alignment, validation and review process for documentation together with relevant stakeholders. - Ensure...

  • Technical Writer

    Há 5 dias

    Lisboa, Portugal Loka, Inc Tempo inteiro

    Duration: 2 MonthsFormat: Part Time (8-10 hrs/week) In the last year at Loka, our teams launched more than 100 industry-shifting projects ranging from the world's No. 1 GenAI reading tutor to a startup that transforms homes into green machines to a novel drug accelerator to obliterate cancer. And we did it all while working 100% remotely and enjoying every...

  • Technical Writer

    2 semanas atrás

    Lisboa, Portugal Loka, Inc Tempo inteiro

    Duration: 2 Months Format: Part Time (8-10 hrs/week) In the last year at Loka, our teams launched more than 100 industry-shifting projects ranging from the world's No. 1 GenAI reading tutor to a startup that transforms homes into green machines to a novel drug accelerator to obliterate cancer. And we did it all while working 100% remotely and enjoying every...

  • Technical Writer

    Há 5 dias

    Lisboa, Portugal Loka, Inc Tempo inteiro

    Duration: 2 MonthsFormat: Part Time (8-10 hrs/week)In the last year at Loka, our teams launched more than 100 industry-shifting projects ranging from the world's No. 1 GenAI reading tutor to a startup that transforms homes into green machines to a novel drug accelerator to obliterate cancer. And we did it all while working 100% remotely and enjoying every...

  • Technical Writer

    Há 5 dias

    Lisboa, Portugal Loka, Inc Tempo inteiro

    Duration: 2 MonthsFormat: Part Time (8-10 hrs/week)In the last year at Loka, our teams launched more than 100 industry-shifting projects ranging from the world's No. 1 GenAI reading tutor to a startup that transforms homes into green machines to a novel drug accelerator to obliterate cancer. And we did it all while working 100% remotely and enjoying every...

  • Technical Writer

    Há 5 dias

    Lisboa, Portugal Loka, Inc Tempo inteiro

    Duration: 2 MonthsFormat: Part Time (8-10 hrs/week)In the last year at Loka, our teams launched more than 100 industry-shifting projects ranging from the world's No. 1 GenAI reading tutor to a startup that transforms homes into green machines to a novel drug accelerator to obliterate cancer. And we did it all while working 100% remotely and enjoying every...

  • Technical Writer

    1 semana atrás

    Lisboa, Lisboa, Portugal Loka, Inc Tempo inteiro

    Duration: 2 MonthsFormat: Part Time (8-10 hrs/week)In the last year at Loka, our teams launched more than 100 industry-shifting projects ranging from the world's No. 1 GenAI reading tutor to a startup that transforms homes into green machines to a novel drug accelerator to obliterate cancer. And we did it all while working 100% remotely and enjoying every...

  • Technical Writer

    Há 2 dias

    Lisboa, Portugal Loka, Inc Tempo inteiro

    Duration: 2 MonthsFormat: Part Time (8-10 hrs/week)In the last year at Loka, our teams launched more than 100 industry-shifting projects ranging from the world's No. 1 GenAI reading tutor to a startup that transforms homes into green machines to a novel drug accelerator to obliterate cancer. And we did it all while working 100% remotely and enjoying every...

  • Technical Writer

    1 semana atrás

    Lisboa, Lisboa, Portugal Newin Tempo inteiro

    The Technical Writer will play a critical role in supporting the Business Manager and the iNM team by documenting Service Operational procedures. This includes involvement in creating Operational Documents and other necessary documentation such as User Manuals, CONOPS, and Standard Operating Procedures/Guidelines (SOP/SOG). These documents will detail the...

  • Technical Writer

    3 semanas atrás

    Lisboa, Portugal Capgemini Tempo inteiro

    Short DescriptionYour Mission The ideal candidate will be responsible for creating and writing various types of user documentation, including how-to guides, manuals, references, or instructions.This candidate should have strong communication skills which enable them to explain complicated concepts in a simple manner.This individual will also meet with...

  • Technical Writer

    3 semanas atrás

    Lisboa, Portugal Tn Portugal Tempo inteiro

    col-wideJob Description:Short DescriptionYour MissionThe ideal candidate will be responsible for creating and writing various types of user documentation, including how-to guides, manuals, references, or instructions. This candidate should have strong communication skills which enable them to explain complicated concepts in a simple manner. This individual...

  • Technical Writer

    1 semana atrás

    Lisboa, Lisboa, Portugal Growin Tempo inteiro

    WE DEVELOP PEOPLE WHO DEVELOP TECHNOLOGYAnd we want to develop youAt Growin people always come first.Why? Because we believe happy, talented people are the ones who can change the world: one code line at a time.We have several projects waiting for you all over Portugal - both hybrid and full remote - where you can grow professionally and take your career to...

  • Technical Writer

    1 semana atrás

    Lisboa, Lisboa, Portugal Loka, Inc Tempo inteiro

    Duration: 2 MonthsFormat: Part Time (8-10 hrs/week)In the last year at Loka, our teams launched more than 100 industry-shifting projects ranging from the world's No. 1 GenAI reading tutor to a startup that transforms homes into green machines to a novel drug accelerator to obliterate cancer. And we did it all while working 100% remotely and enjoying every...

  • Technical Writer

    1 semana atrás

    Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiro

    col-wideJob Description:Short DescriptionYour MissionThe ideal candidate will be responsible for creating and writing various types of user documentation, including how-to guides, manuals, references, or instructions. This candidate should have strong communication skills which enable them to explain complicated concepts in a simple manner. This individual...

  • Technical Writer

    1 semana atrás

    Lisboa, Lisboa, Portugal Capgemini Tempo inteiro

    Short DescriptionYour Mission The ideal candidate will be responsible for creating and writing various types of user documentation, including how-to guides, manuals, references, or instructions.This candidate should have strong communication skills which enable them to explain complicated concepts in a simple manner.This individual will also meet with...

  • Technical Writer

    1 semana atrás

    Lisboa, Lisboa, Portugal Capgemini Engineering Tempo inteiro

    Short Description:Your MissionYour Role: Explain technical ideas in simple language. Create consistent DITAcompliant content. Create user documentation/work instructions for a variety of material/objects wind industry. Drive alignment, validation and review process for documentation together with relevant stakeholders. Ensure full alignment with existing...