Field Service

3 semanas atrás

Lisboa, Portugal Jolera Tempo inteiro

**Who We Are**

Jolera offers MSPs & IT solution providers next-generation managed services enabling them to create world-class experiences for their clients. We are dedicated to innovating the way organizations integrate IT with their business, providing organizations with live actionable insights to help them succeed. Our partners receive award-winning solutions built on over 20 years of experience servicing businesses worldwide.

We know that IT solutions require more than just technology - they need skilled people behind them. That is why we assembled a great team of experts to support our operations. Our people are focused, client-driven, and passionate about connecting users with technology.

**What You Will Do**

As a Field Service & Service Desk Specialist at Jolera, you play a crucial role in providing exceptional support to our clients and users. This position is based in our Lisbon office, requiring regular interaction with clients at various locations across the city.
- On-site support for client locations, resolving user issues on various devices.
- Desktop administration, including installation, configuration, and diagnosis.
- Technical expertise in Windows, MacOS, iOS, and endpoint management solutions.
- Service desk operations, processing service tickets, and monitoring customer systems.
- Additional responsibilities include data backup, compliance with internal controls, and on-call support.

**Qualifications**
- 3‐5 years of previous support experience working in a technology / systems department directly supporting customers.
- Strong knowledge of (and ability to troubleshoot issues related to) Operating System, DLL, Antivirus, Malware, Spyware, Software Installs, Active Directory, Printers, Mobile Device activation, etc.
- Basic working knowledge of pro‐consumer computer hardware and software interaction (Application / OS threading, memory swapping, disk storage subsystems, etc.).
- Current industry‐relevant certifications (Microsoft, Cisco, VMware, Citrix, Red Hat, etc.) would be an asset.
- Fluent in English (mandatory).
- Strong written and communication skills; strong interpersonal skills.
- Strong organizational and planning skills.
- Strong overall communication skills and can make a significant contribution to Jolera’s success.
- Ability to provide generalized end‐user training.
- Ability to communicate technical concepts and issues to non‐technical individuals.
- Demonstrated technical learning and understanding competency.

**What We Offer**
- Hybrid policy
- Competitive compensation package
- Competitive benefits package
- Company Perks and various brand discounts
- Company events, recognitions, and celebrations
- Career development and growth opportunities

  • Field Service Engineer

    2 semanas atrás

    Lisboa, Lisboa, Portugal Michael Page Tempo inteiro

    O nosso cliente é uma multinacional de referência do setor industrial e dos serviços.Descrição Este profissional de Field Service irá integrar a equipa de Lisboa e região Sul de Portugal, participando nas seguintes atividades: Instalação, comissionamento de equipamentos; Manutenção dos equipamentos no cliente e instalação de máquinas de...

  • Field Service Representative

    2 meses atrás

    Lisboa, Portugal Veolia Tempo inteiro

    Are you a recent graduate in Chemical Engineering? Come be a part of Veolia Water Technologies and Solutions’ Graduate Program as Field Service Representantive and kickstart your career with one of the best Graduate Programs available! As a Veolia Graduate, your journey with Veolia Water Technologies and Solutions will be a unique and robust learning...

  • Field Service Representative

    2 meses atrás

    Lisboa, Portugal Veolia WTS Tempo inteiro

    **Company Description** Are you a recent graduate in Chemical Engineering? Come be a part of Veolia Water Technologies and Solutions’ Graduate Program as Field Service Representative and kickstart your career with one of the best Graduate Programs available! As a Veolia Graduate, your journey with Veolia Water Technologies and Solutions will be a unique...

  • Field Service Representative

    2 semanas atrás

    Lisboa, Lisboa, Portugal Veolia WTS Tempo inteiro

    Company DescriptionAre you a recent graduate in Chemical Engineering? Come be a part of Veolia Water Technologies and Solutions' Graduate Program as Field Service Representative and kickstart your career with one of the best Graduate Programs availableAs a Veolia Graduate, your journey with Veolia Water Technologies and Solutions will be a unique and robust...

  • Field Service Representative

    2 semanas atrás

    Lisboa, Lisboa, Portugal Veolia Tempo inteiro

    Company Description Job Description Are you a recent graduate in Chemical Engineering? Come be a part of Veolia Water Technologies and Solutions' Graduate Program as Field Service Representative and kickstart your career with one of the best Graduate Programs available As a Veolia Graduate, your journey with Veolia Water Technologies and Solutions...

  • Field Service Technician

    2 semanas atrás

    Lisboa, Lisboa, Portugal Daikin Industries Tempo inteiro

    Field Service Technician - Service Business Entity: Daikin Portugal Job Category: Customer Care and Technical Service Location: Paço D'Arcos, PT Job Requisition ID: 1435 Daikin Europe NV (DENV) is a subsidiary of Daikin Industries Limited, a major Japanese company and the world's largest producer and supplier of HVAC-R (heating, ventilation, air...

  • Field Service Application Engineer

    Há 1 mês

    Lisboa, Lisboa, Portugal GE Vernova Tempo inteiro

    Job Description SummaryThis position involves performing maintenance activities at customers' sites, contributing to the upkeep and repair of products. Responsibilities include various types of maintenance services, managing maintenance facilities, and field services engineering, impacting departmental operations.The role requires adherence to standard...

  • Field Service Application Engineer

    4 semanas atrás

    Lisboa, Lisboa, Portugal GE Vernova Tempo inteiro

    Job Description SummaryThis position involves performing maintenance activities at customers' sites, contributing to the upkeep and repair of products. Responsibilities include various types of maintenance services, managing maintenance facilities, and field services engineering, impacting departmental operations.The role requires adherence to standard...

  • Field Service Engineer

    2 semanas atrás

    Lisboa, Lisboa, Portugal Talis Clinical, Llc Tempo inteiro

    We are searching for a driven Field Service Engineer to join our stellar team at Talis Clinical, LLC in Lisboa.Growing your career as a Full Time Field Service Engineer is a fantastic opportunity to develop useful skills.If you are strong in presentation, creativity and have the right experience for the job, then apply for the position of Field Service...

  • Technical Field Service Manager

    4 semanas atrás

    Lisboa, Portugal Michael Page Portugal Tempo inteiro

    Technical Field Service Manager  (m/f)Referencia: JN -******** Adicionado em 03.06.2024 Sobre os nossos clientes Our client is an international manufacturer and marketer of complete solutions that identify and protect people, products and places. Products help customers increase safety, productivity and performance and include high-performance labels,...

  • Lead Field Service Engineer

    1 dia atrás

    Lisboa, Portugal Osi Systems, Inc Tempo inteiro

    Job Description OverviewRapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud.We offer a broad array of scanning system...

  • Technical Field Service Manager

    2 semanas atrás

    Lisboa, Lisboa, Portugal Michael Page Portugal Tempo inteiro

    Technical Field Service Manager (m/f)Referencia: JN -*Adicionado em Sobre os nossos clientes Our client is an international manufacturer and marketer of complete solutions that identify and protect people, products and places. Products help customers increase safety, productivity and performance and include high-performance labels, signage, security...

  • Field Service Engineer-1

    4 semanas atrás

    Lisboa, Portugal Renewable Energy Grid Solutions Tempo inteiro

    **Job Description Summary**: All resources, and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services...

  • Field Service Engineer-1

    2 meses atrás

    Lisboa, Portugal Renewable Energy Grid Solutions Tempo inteiro

    **Job Description Summary**: All resources, and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services...

  • Field Services Engineer

    2 meses atrás

    Lisboa, Lisboa, Portugal Richemont Tempo inteiro

    Field Services Engineer - Tech support MAIN PURPOSE Reporting to the IT Regional Manager based in Geneva and representing the Group Platforms department, the Field Services Engineer (FSE) is a member of the Field Services and Support (FSS) team. The role is accountable for ensuring effective support across the FSS perimeter, especially for cases assigned to...

  • Field Services Engineer

    2 semanas atrás

    Lisboa, Lisboa, Portugal Richemont Tempo inteiro

    Field Services Engineer - Tech support MAIN PURPOSE Reporting to the IT Regional Manager based in Geneva and representing the Group Platforms department, the Field Services Engineer (FSE) is a member of the Field Services and Support (FSS) team. The role is accountable for ensuring effective support across the FSS perimeter, especially for cases assigned to...

  • Field Services Engineer

    4 semanas atrás

    Lisboa, Lisboa, Portugal Richemont Tempo inteiro

    Field Services Engineer - Tech support MAIN PURPOSE Reporting to the IT Regional Manager based in Geneva and representing the Group Platforms department, the Field Services Engineer (FSE) is a member of the Field Services and Support (FSS) team. The role is accountable for ensuring effective support across the FSS perimeter, especially for cases assigned to...

  • Field Service Engineer-1

    4 semanas atrás

    Lisboa, Portugal GE Renewable Energy Tempo inteiro

    **Job Description Summary**: All resources, and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services...

  • Field Service Engineer-1

    2 meses atrás

    Lisboa, Portugal GE Renewable Energy Tempo inteiro

    **Job Description Summary**: All resources, and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services...

  • Field Service Technician

    Há 4 dias

    Lisboa, Portugal Adecco Recruitment Tempo inteiro

    Descrição da Função A Adecco Recruitment encontra-se a recrutar para um Cliente que é líder mundial no fornecimento de soluções técnicas e inovadoras, para a Indústria Alimentar. Pretende reforçar a sua equipa técnica de Lisboa com um Field Service Technician (M/F) . Responsabilidades  Identificação e diagnóstico de avarias; Realização de...