Renewals Manager

Há 4 dias

Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro
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If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape.

At Sovos, we're dedicated to more than just solving compliance challenges – we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities.

Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we

Don't worry if you don't check all the boxes – apply anyway We're focused on hiring the right people, not just the "right" resume. It's not about what you've done elsewhere; it's all about what you're capable of doing here.

The Work You'll Do:

SOVOS is seeking a Renewals Manager to join our newly created Renewals organization. The ideal candidate will have a proven track record of successfully managing renewals for SaaS customer accounts, strong negotiation and communication skills, and the ability to work independently and as part of a team in a fast-paced environment. This is a quota-carrying individual contributor role.

More specifically you will:

1. Cultivate relationships with key stakeholders within our Customers
2. Collaborate with Account Management and Customer Success to build comprehensive account plans
3. Implement industry best practices to enhance the overall customer experience during renewal
4. Proactively identify and capitalize on renewal upsell opportunities within assigned territories
5. Lead negotiations with customers to ensure successful renewals
6. Partner with stakeholders to resolve any account issues impacting renewal
7. Ensure operational excellence throughout the renewal process
8. Maintain tactical awareness and address any challenges promptly
9. Maintain predictability in forecasting and delivering against targets
10. Strive to exceed expectations in all aspects of renewal management
11. Demonstrate proficiency in learning new systems
12. Navigate through change effectively and quickly ramp up on new product offerings

What We Need From You:

1. 5 years of experience in renewals management or account management in the software industry, specifically focusing on SaaS solutions and services
2. Proven track record of achieving sales or renewal quotas, particularly for SaaS Renewals
3. Strong negotiation and communication skills
4. Ability to work independently and collaboratively in a fast-paced environment
5. Proficiency with Microsoft Office applications, and Salesforce CRM is a plus
6. Experience advocating for clients while ensuring company policies are upheld
7. Demonstrated ability to build and maintain strong client relationships
8. Effective at handling difficult situations and resolving issues promptly and effectively
9. Experience balancing the needs of multiple stakeholders within tight timelines and resource constraints

What Does Sovos Offer You?

The tools to enhance your life - because we want you to enjoy your life outside of work and inside

1. An opportunity to work with a global team
2. Bi-Weekly Meeting Free Days
3. Globally recognized Training and Development programs

Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work.

Company Background

Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos' cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes.

More than 100,000 customers in 100+ countries – including half the Fortune 500 – trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates. For more information visit www.sovos.com and follow us on LinkedIn and Twitter.

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