Sales Trainer

Há 7 dias


Lisboa, Portugal Uber Tempo inteiro

About The Role

The Sales Trainer will be a key driver in maximizing sales effectiveness and quality across our BPO partner network. This role will work closely with the Community Operations Learning team and partner with Digital Sales Operations to ensure training programs are aligned with strategic sales goals, process efficiency, and performance metrics. The ideal candidate brings deep sales enablement expertise and a strong commitment to elevating revenue performance, traveling and conducting Train‑the‑Trainer sessions in our BPO partners.

What You Will Do

- Lead trainings and TTT sessions for BPO trainers on onboarding, evergreen modules, and initiative launches.
- Ensure facilitation guides, role plays, and QA frameworks are properly understood and applied.
- Partner with Enablement to validate content accuracy, provide feedback on gaps, and ensure commercial concepts are not diluted during delivery.
- Manage ongoing calibration sessions with BPO trainers to reinforce quality and consistency across sites.
- Act as the first line of feedback for Enablement on delivery challenges, regional nuances, and trainer capability gaps.
- Support local and region‑specific content updates.

Basic Qualifications

- 3+ years of experience in B2B or B2C Sales Enablement, Sales Training, or Sales Coaching in a high‑growth or tech environment.
- Strong sales background in SMB sales, with hands‑on experience in selling, objection handling, and value‑based pitching.
- Familiarity with training methods and techniques.
- Advanced organizational skills and ability to handle multiple assignments.
- Fluency in English and French.
- Team player contributing to a synergistic work environment.
- Ability to adapt global curricula to regional market realities and support localization.

Preferred Qualifications

- Certification or advanced training in a recognized Sales Methodology (e.g., Challenger Sale, SPIN Selling, Sandler Training).
- Demonstrated ability to design, develop, and implement blended learning solutions (e‑learning, virtual, in‑person) for a remote/outsourced sales workforce.
- Direct experience with, or managing training for, BPO partners in a multinational context.
- Proficiency with core sales tools such as Salesforce, Seismic, Outreach/Groove.

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