Italian-Speaking Insurance Company Customer Re – Lisbon, Portugal
Há 2 dias
Lisboa, Portugal
Closerhire
Tempo integral
13 000 € - 15 000 €/ano
Grátis com e-mail ou Google
Guarde esta oferta e mantenha a sua pesquisa organizada
Crie uma conta gratuita para guardar ofertas, criar alertas e voltar a este anúncio a partir do seu painel.
Grátis com e-mail ou Google
Ao continuar, aceita os nossos Termos & Política de Privacidade.
A working week in Lisbon, Portugal, in Italian. 1000€ x 14.
A typical day
You’ll spend most of it on handle incoming calls and chats from customers with inquiries about their insurance policies, process service requests in the client’s policy administration system, compose and send responses to emails and letters, including contract documents and policy information, conduct indexation and electronic archiving using internal document management tools, manage requests for policy changes, including updating payment methods, and support customers with claims submissions and policy cancellations.
Less often, you’ll also maintain a high level of service quality and meet client-specific performance targets.
Would you fit?
We’re looking for someone with native-level fluency in Italian (C2) and proficient in English (B2), previous experience in customer service is considered an advantage, strong written and verbal communication skills, professional, diplomatic, and solution-oriented approach to handling customer queries, comfortable working in a team-oriented environment, proactive and motivated to maintain a high standard of performance, and eligible to work in Portugal.
The money
1000€ x 14
Portuguese contracts pay 14 salaries a year — your normal monthly salary plus a holiday and a Christmas salary. The annual figure is well above monthly × 12, which is worth working out before you compare it to an offer at home.
What comes with it
- 14 Salaries a Year
- Accommodation Provided
- Private Health Cover
- Paid Training Benefits
- Full‑time position with indefinite contract
- On‑site role in a central Lisbon location
- Full paid training to prepare you for the role
- Performance-based incentives and bonus opportunities
- Referral bonus program for recommending new colleagues
- Access to career development programs, language courses, and learning platforms A dynamic, multicultural work environment with growth potential If you’re moving for this
- Accomodation for candidates outside of Portugal
- Room in company apartment in Lisbon for 12 months for a fixed cost of 280EUR, deducted from salary. Inside
- Portugal
- only available if candidates are coming directly from a competitor Health
- Insurance since day 1 for small amount, free after 6 months
- Notes: Monday to Friday (including bank holidays): 07:30 AM to 08:00 PM (Rotational shifts) Days Off: Weekends Who you’d work for CloserHire is partnering with a global leader in customer experience and technology solutions to recruit a Italian‑speaking Customer Service Representative for an insurance‑related project in Lisbon, Portugal. In this role, you’ll support clients in managing their insurance policies, handling inquiries, claims, and policy changes while ensuring a smooth and professional customer experience. This is a fantastic opportunity to be part of a multicultural team and work in a fast‑paced, supportive About Portugal Low living costs, 300-plus days of sun, and big international communities in Lisbon and Porto. CloserHire recruits for this role on behalf of our client. We are an equal‑opportunity recruiter and consider every applicant on ability alone.
- 14 Salaries a Year
- Accommodation Provided
- Private Health Cover
- Paid Training Benefits
- Full‑time position with indefinite contract
- On‑site role in a central Lisbon location
- Full paid training to prepare you for the role
- Performance-based incentives and bonus opportunities
- Referral bonus program for recommending new colleagues
- Access to career development programs, language courses, and learning platforms A dynamic, multicultural work environment with growth potential If you’re moving for this
- Accomodation for candidates outside of Portugal
- Room in company apartment in Lisbon for 12 months for a fixed cost of 280EUR, deducted from salary. Inside
- Portugal
- only available if candidates are coming directly from a competitor Health
- Insurance since day 1 for small amount, free after 6 months
- Notes: Monday to Friday (including bank holidays): 07:30 AM to 08:00 PM (Rotational shifts) Days Off: Weekends Who you’d work for CloserHire is partnering with a global leader in customer experience and technology solutions to recruit a Italian‑speaking Customer Service Representative for an insurance‑related project in Lisbon, Portugal. In this role, you’ll support clients in managing their insurance policies, handling inquiries, claims, and policy changes while ensuring a smooth and professional customer experience. This is a fantastic opportunity to be part of a multicultural team and work in a fast‑paced, supportive About Portugal Low living costs, 300-plus days of sun, and big international communities in Lisbon and Porto. CloserHire recruits for this role on behalf of our client. We are an equal‑opportunity recruiter and consider every applicant on ability alone.