Knowledge Management Analyst
3 semanas atrás
Serás integrado na Direção de Transformação Estratégica, Sustentabilidade e Qualidade como Knowledge Management Analyst e a tua missão será seres responsável por adquirir, organizar e partilhar informação com o objetivo de melhorar as operações de negócio, melhorar os processos de tomada de decisão e aumentar a produtividade. O Especialista trabalhará em estreita colaboração com várias equipas para desenvolver estratégias para otimizar a gestão do conhecimento dentro da empresa, e ajudará na implementação dessas estratégias.
O que vais fazer:
1. Colaborar no desenvolvimento e implementação de estratégias de gestão do conhecimento que estejam alinhadas com as metas e objetivos organizacionais;
2. Colaborar na gestão da plataforma de partilha de conhecimento, via Sharepoint ou similar;
3. Organizar e manter o repositório de conhecimento centralizado de modo a garantir que a informação esteja atualizada e acessível a todos os Colaboradores;
4. Supervisionar regularmente os repositórios de conhecimento para garantir a relevância e aplicabilidade dos dados;
5. Identificar oportunidades de automatização e melhoria de processos com recurso a ferramentas tecnológicas;
6. Estabelecer e manter parcerias com unidades de negócio para melhorar a colaboração e a partilha de conhecimento;
7. Analisar o desempenho e eficiência do Knowledge Hub através de métricas de qualidade, utilização e gestão;
O que procuramos da tua parte:
1. Licenciatura em TIC, Gestão, Economia, Engenharia ou similar;
2. Pelo menos 3 anos de experiência em gestão de conhecimento, gestão de processos ou funções similares;
3. Formação em Lean Six Sigma (Black Belt preferencial)
4. Experiência com software e ferramentas de gestão de conhecimento como SharePoint (preferencial) ou Confluence;
5. Conhecimentos de Francês (preferencial).
6. Excelentes capacidades de comunicação e capacidade de colaborar com vários serviços/departamentos de uma organização;
7. Mentalidade analítica e capacidade de identificar tendências nos dados e otimizar as práticas de gestão do conhecimento de acordo;
8. Conhecimentos no âmbito da gestão de projetos com capacidade de cumprir prazos e gerir vários projetos em simultâneo;
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