Global Helpdesk Leader: Unified IT Support

Há 3 dias

Nogueira, Porto, Portugal WireCo WorldGroup Tempo integral 80 000 € - 105 000 € Contrato
WireCo WorldGroup is seeking a Global Helpdesk Manager to lead a unified, globally distributed service desk, aligning regional teams around common processes and metrics to deliver consistent support across time zones and locations. You will drive service improvements, develop staff, and ensure strong collaboration with IT partners, Security, and ERP teams, while upholding WireCo's standards and customer focus.