French or German Content Moderator
3 semanas atrás
Currently recruiting for the role of Content reviewer to work with one the world's leading tech giant.
We are looking for candidates with previous experienced at using search engines to find information on the internet, familiar with and user of social media products, rigorous and productive approach in delivering quality services, good communication skills (verbal and written).
- Location: Lisbon, Portugal - Onsite
- Shift: morning / evening / night - 24/7 (rotative)
- Process: Language Test / Screening / Assessment / Video Interview with Hiring Manager
Role Details:
- Review, classify and/or remove content according to client guidelines, using specific tools and channels;
- Understand and remain updated on changing client policies and guidelines;
- Investigate, resolve, and relay complex content issues to the broader Trust and Safety team;
- Serve as an advocate for the user community;
- Participate in process improvement initiatives that improve quality and efficiency of work;
- Participate in continuous training programs and workgroup discussions for optimal development in the role;
- Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe.
Basic Qualifications/Skills Needed:
- French or German level C1 or above
- English level B2 or above
- Strong coping, emotional resilience, and stress-management skills;
- Excellent comprehension, communication, and good English skills;
- Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies;
- Strong attention to detail;
- Comfort synthesizing and analyzing information from multiple streams;
- Strong critical thinking and decision-making skills;
- Deep familiarity and passion for the internet, internet platforms, and internet culture;
- High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported;
- Ability to work well individually and as part of a team;
- Ability to work differing rotations/shifts and non-standard work hours;
- Flexibility in meeting changing business needs in a fast-paced environment;
- Commitment to quality, efficiency, and effectiveness;
- Previous business process outsourcing, customer service, or content moderation experience is a plus;
- Valid Work Permit;
- Completed Compulsory Education (Minimum required);
- Having over 18 years of age;
- Availability to work in shifts, on weekends and holidays.
- All candidates must be legally residing in Portugal
What we offer:
- Health Insurance,
- Transport,
- Fixed term employment contract, with the possibility of renewal,
- Integration in a solid and prestigious multinational company, leader in it's sector,
- Possibility of joining a dynamic team with a high potential.
Email:
Poderá encontrar o anúncio original publicado em: https://www.itjobs.pt/oferta/496058/french-or-german-content-moderator
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