Cash Collection Junior Specialist – Italian Speaker

2025-12-29 Full time Contrato direto com o cliente ---------------------------------------- We are recruiting for the Shared Services Center of a multinational, leader in the global food retail sector: Nestlé Business Services. They are currently looking to strengthen their team with a Cash Collection Junior Specialist for the Italian Market (M/F) for the region of Linda-a-Velha, Oeiras, Lisbon. Main responsibilities: - Manage customer/account queries to ensure sales ledger balances are clean on customer account; - Successful management of due and overdue balances on customer account, maximizing On Time Payment for all Customers; - Notify Markets of uncollectable debt risks & mitigate where possible; - Collection activities based on Market Collection Strategy; - Respond to incoming collection concerns from the customer and internal stakeholders; - Focus on Customer Service, ensuring good communication levels to identify and resolve problems on customer’s accounts; - Analyze and check KPIs on quality of services provided and present during Daily Operational Reviews (DOR’s); - Participate in KPIs trends (SLAs), root cause analysis of mistakes/errors and problem solving; - Execute identified business and internal controls of Collections processes; - Review and propose updates, through company, to the Standard Routines due to legal or process changes. Ideal Profile: - Degree in Business, Finance, Economics or similar preferred but not essential; - Knowledge of basic Finance Terminology and notions required (Debit and credit Accounting rules); - Fluent in English and Italian; - Good computer skills, including Microsoft Office applications; - Good problem-solving and analytical skills; - Positive Thinking, willingness to learn and a Team Player attitude required; - Good Organization and Prioritization skills to be able to cope with a fast-paced environment; - Strong work ethic and Respectfulness required. We offer: - Direct contract with our client. - Competitive salary and annual bonus according to your performance. - Flex Benefits - you can chose what benefit is more suitable to you. - Remote or hybrid work schedule - must live in Portugal. - Career progression and possibilities for an International Career. - Initial and continuing training. - #lx_ccssc We're waiting for you Os candidatos interessados, em cumprimento do definido no Regulamento (UE) 2016/679 (RGPD), são convidados a ler a política de privacidade em pt.gigroup.com > Política de Privacidade Candidatos Parte da Gi Group Holding, a Gi Group reconhece e respeita a diversidade das pessoas e acredita que proporcionar igualdade de oportunidades, através de processos justos com base na meritocracia e competência profissional, valorizar a diversidade de semelhanças e diferenças que criam a singularidade de cada pessoa e promover uma cultura de inclusão eliminando fatores que desencorajam ou dificultam o acesso, a permanência e o crescimento no mundo do trabalho é fundamental para o seu sucesso. Conheça as nossas Políticas Globais de Alto Nível em gigrouholding.com/portugal > Compromisso Social” GI Group cumpre, deste modo, o normativo legal constante da Lei 4/2019, de 10 de Janeiro. ---------------------------------------- Food and drinks Z-Contabilidade e Finanças (Administração de Finanças) 182133 Oeiras - Lisboa ---------------------------------------- A empresa está autorizada a exercer a atividade de trabalho temporário pelo Alvará 783/15 emitido em 1 de Setembro de 2015 pelo Presidente do Conselho Diretivo do Instituto de Emprego e Formação Profissional. O exercício da atividade de recrutamento e seleção está devidamente autorizada pelo Instituto de Emprego e Formação Profissional, constando do Registo Nacional de Agências, previsto no artº 19º do DL 260/2009, de 25 de Setembro, com as respetivas alterações. Os candidatos devem ler a Política de Privacidade no nosso web site pt.gigroup.com