Cash Collection Specialist

1 semana atrás

Oeiras, Portugal GIGROUP Tempo inteiro

We are recruiting for the Shared Services Center of a multinational, leader in the global food retail sector:
**Nestlé Business Services.**

They are currently looking to strengthen their team with a **Cash Collection Specialist for the Danish Market **(M/F) for the region of** Linda-a-Velha, Oeiras, Lisbon.**

**Main responsibilities**:

- Manage customer/account queries to ensure sales ledger balances are clean on customer account;
- Successfulmanagement of due and overdue balances on customer account, maximizing On Time Payment for all Customers;
- Notify Markets of uncollectable debt risks &
mitigate where possible;
- Collection activities based on Market Collection Strategy;
- Respond toincoming collection concerns from the customer and internal stakeholders;
- Focus on Customer Service, ensuring good communication levels to identify and resolve problems on customer’s accounts;
- Analyze and check KPIs on quality of services provided and present during Daily Operational Reviews (DOR’s);
- Participate in KPIs trends (SLAs), root cause analysis of mistakes/errors and problem solving;
- Execute identified business and internal controls of Collections processes;
- Review andpropose updates, through company, to the Standard Routines due to legal or process changes.

**Ideal Profile**:

- Degree in Business, Finance, Economics or similar preferred but not essential;
- Knowledge of basic Finance Terminology and notions required (Debit and credit Accounting rules);
- **Fluent in English and Danish;**:

- Good problem solving and analytical skills;
- Positive Thinking, willingness to learn and Team Player attitude required;
- Good Organization and Prioritization skills to be able to cope with a fast pace environment;
- Strong work ethic and Respectfulness required.

**We offer**:

- Direct contract with our client.
- Competitive salary and annual bonus according to your performance.
- Flex Benefits - you can chose what benefit is more suitable to you.
- ** Remote or hybrid work schedule - must live in Portugal.**:

- Career progression and possibilities for International Career.
- Initial and continuing training.

**We're waiting for you**- //pt.Gigroup.Com/politica-de-privacidade/._

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