O2c global process lead

In 1966, in Marseilles, while the world was talking aboutStar Trek, Sodexo was serving its first customers, launching our journey inQuality-of-Life Services , led by the visionary Pierre Bellon.
Since then, we have continued to grow, providing essential everyday solutions and improving the lives of millions worldwide. Supported by400,000 dedicated colleagues in 64 countries , we keep expanding and innovating.About Sodexo Business Services (SBS)Portugal is no exception 7 years ago, we establishedSodexo Business Services (SBS) , our shared service center. Here, you will have the opportunity to join variousFinancial teamssuch asRecord to Report, Order to Cash, Purchase to Pay, Financial Analysis, and Master Data , supporting European markets and ensuring business growth.Join UsWe are looking for talented professionals to be part of our team, bringing unique skills and perspectives to help us grow even further.Opportunity: O2 C Global Process Lead (On site Cash - Retail)As the O2 C Global Process Lead, you will provide strategic vision in identifying process improvements, working with internal functions and external consultants to support the performance of O2 C activities within the shared service centres. Working in a team that is the linchpin in integrating process improvements with technology and strategy, working closely with cross-functional teams.You should have a finance background, preferably as a qualified accountant, with experience in the order-to-cash domain.As O2 C Global Process Lead you will manage and optimise the processes within order-to-cash including identifying bottlenecks and implementing improvements to enhance efficiency and participate our ERP programYou will be confident in taking the lead and working in an ever-changing environment, with strong problem-solving skills and the ability to engage with people at all levels across the business.What will you do?A Global Process Lead of On-Site Cash Management (Retail) plays a crucial role in managing and optimising the end-to-end O2 C process. Here are some key responsibilities:Process ownership – manage and optimise finance retail process
Ensure alignment between revenue recognized and cash received across all retail channels.
Responsible for identifying, implement and monitor controls and reconciliation mechanisms.
Support audit and compliance findings related to revenue and cash processes.
Continuous improvement – identify bottlenecks and implement improvements to enhance efficiency working with internal teams and external consultants
Cross-functional collaboration – ensure alignment across systems and processes with other finance domains, countries, other functions
Performance monitoring – develop and maintain key performance indicators, dashboards and reports to monitor process integrity and performance
Technology & innovation – stay current with emerging technologies and trends. Proactively evaluate and recommend innovative digital solutions and automation tools to enhance operational efficiency and drive performance improvements across the business
Project delivery – ensure all initiatives are delivered on time and within scope
Stakeholder management – communication within and outside of O2 C team ensuring that all parties are aligned with process changes
Compliance and control – ensure all process redesigns adhere to internal policies and external regulatory requirements
ERP Program participation – actively contribute to our ERP project, ensuring collaboration to drive ERP roll out and ensure operational efficiency improvements and long-term strategic alignmentWhat you'll need to succeed?:
At least 3 to 5 years of accounting.
Finance Retail Reconciliation experience.
Experience in document end-to-end retail processes, including sales transactions, refunds and discounts.
Experience with POS systems and retail transaction flows.
Strong understanding of revenue recognition principles and cash reconciliation processes.
Experience in interaction with IT and Retail Operations to ensure POS systems support process requirements
Experience in ERP upgrade and roll out program
Experience and understanding of GBS / Shared Services environments.
Preferential knowledge of SAP (ECC6 and S4/HANA) and D365.
Experience in interaction with Finance Headquarter leaders in large multinational company.
Able to travel occasionally.
Experience in improving process quality, process review and compliance.
Fluent in English
High degree of customer orientation.
Ability to apply continuous process improvement concepts and tools.
Highly flexible, with an ability to work in a changing and multicultural environment.
Able to interact in a multi-cultural environment.
Ability to think strategically as well as tactically.
Rigorous, organized, proactive and results orientatedWhat we have to offer you?
Hybrid working model;
Flexible working hours;
Health & Life Insurance;
Meal allowance paid in Meal Card;
Additional Days off: extra vacation day, employee's birthday, volunteering day;
More than 6000 free online courses;
Opportunity to grow professionally inside the Company;
Possibility to participate in multicultural projects;
Several internal activities aiming to promote our team ́s wellbeing.Apply now Send your CV toRecruitment. SBS. Portugal@sodexo.comwith the job title in the subject line. Explore all our career opportunities here:Sodexo Careers.
Learn more about Sodexo:You Tube - Sodexo.Diversity & Inclusion Statement
Sodexo is committed to creating adiverse and inclusivework environment and is proud to be anequal opportunity employer. All qualified applicants will receive consideration for employment based on merit.Data Privacy:
We respect your privacy. Your personal data will be used exclusively for recruitment purposes, processed underGDPRregulations, and treated confidentially. For further details, contact