Digital Marketing Specialist
3 semanas atrás
We are recruiting on behalf of our client - a world’s leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Portugal included. You will be signing the contract directly with the Portuguese employer.
- Work in Lisbon, Portugal
- Easy online recruitment process (phone call and video interview)
About your role:
We are seeking a Italian-speaking Customer Service Specialist to provide high-quality assistance to business users of a major digital advertising platform. You will support advertisers by handling product-related inquiries, resolving issues, and ensuring a smooth and positive experience across chat and email channels.
What you will do:
- Actively identify opportunities to improve support processes and enhance the advertiser experience.
- Manage end-to-end troubleshooting for technical and product-related questions.
- Work closely with internal product and engineering teams to resolve various types of inquiries.
- Maintain strong customer satisfaction by delivering clear communication and timely updates.
- Meet service level targets while ensuring consistent quality and productivity.
- Collaborate with technical specialists to help advertisers understand platform functionalities and common issues.
What we’re looking for:
- Italian language at minimum C1 level
- English language at minimum B2 level
- Professional experience in managing paid advertising campaigns.
- A degree in Marketing or a related field.
- Experience in digital marketing.
- Previous support or contact center experience within the advertising technology space.
- Strong familiarity with social media tools and an understanding of digital advertising fundamentals.
- Excellent customer service abilities and a proactive, solutions-focused approach.
- Ability to work effectively both independently and as part of a team.
What you will gain:
- Standard salary: 900€ (gross) 14 times per year
- Performance bonus (gross): 200€ x 11
- Meal allowance: 7,23€ per workday (paid in meal card)
- Health insurance: Since day 1 upon monthly payment - Free after 6 months of contract
For relocating candidates:
- Apartment Room with rent of 280€ for 12 months (discounted directly from the payslip).
Note: EU citizenship or full working rights in Portugal are required
Are you ready to embark on a new journey in your career?
Apply today
Real Recruitment Solutions - we are a recruitment agency that will help you go with the process of your interviews. By applying with us, you will be able to speak with our recruiters to get all the information about the offer, salary and conditions. We will advise and support you at all the steps of your recruitment process. We have a common goal - to get you the job that you would be satisfied with.
By submitting your application, you hereby consent, in accordance with Articles 6 and 7 of the General Data Protection Regulation (EU) 2016/679 (GDPR), to the processing of your personal data for the purposes of current and future recruitment processes conducted by our company and by our clients. You retain the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
-
Digital Marketing Specialist
1 semana atrás
Lisbon, Portugal Gritnova Global Campus Tempo inteiroAbout the company:Gritnova is a global campus that creates industry focused learning programs in collaboration with leading experts to equip young professionals around the world with the latest in-demand skills.About the roleWe are seeking a talented and experienced Digital Marketing Specialist to join our team. As a Digital Marketing Specialist, you will be...
-
Danish Digital Marketing Specialist
2 semanas atrás
Lisbon, Portugal AVEC Human Resources Services Tempo inteiroAre you fluent in French and Italian with a passion for digital marketing? We are seeking a talented French + Italian Digital Marketing Optimization Specialist to join our team. Your linguistic skills and marketing expertise will be crucial in enhancing our digital strategies and reaching wider audiences. Key Responsibilities for the Digital Marketing...
-
Digital Marketing Specialist
1 semana atrás
Lisbon, Portugal Gritnova Global Campus Tempo inteiroAbout the company:Gritnova is a global campus that creates industry focused learning programs in collaboration with leading experts to equip young professionals around the world with the latest in-demand skills.About the roleWe are seeking a talented and experienced Digital Marketing Specialist to join our team. As a Digital Marketing Specialist, you will be...
-
Digital Marketing Specialist
1 semana atrás
Lisbon, Portugal Gritnova Global Campus Tempo inteiroAbout the company:Gritnova is a global campus that creates industry focused learning programs in collaboration with leading experts to equip young professionals around the world with the latest in-demand skills.About the roleWe are seeking a talented and experienced Digital Marketing Specialist to join our team. As a Digital Marketing Specialist, you will be...
-
Digital Marketing Specialist
1 semana atrás
Lisbon, Portugal Gritnova Global Campus Tempo inteiroAbout the company: Gritnova is a global campus that creates industry focused learning programs in collaboration with leading experts to equip young professionals around the world with the latest in-demand skills. About the role We are seeking a talented and experienced Digital Marketing Specialist to join our team. As a Digital Marketing Specialist, you will...
-
Digital Marketing Specialist
1 semana atrás
Lisbon, Portugal Gritnova Global Campus Tempo inteiroAbout the company: Gritnova is a global campus that creates industry focused learning programs in collaboration with leading experts to equip young professionals around the world with the latest in-demand skills. About the role We are seeking a talented and experienced Digital Marketing Specialist to join our team. As a Digital Marketing Specialist, you will...
-
Digital Marketing Specialist
1 semana atrás
Lisbon, Portugal Gritnova Global Campus Tempo inteiroAbout the company: Gritnova is a global campus that creates industry focused learning programs in collaboration with leading experts to equip young professionals around the world with the latest in-demand skills. About the role We are seeking a talented and experienced Digital Marketing Specialist to join our team. As a Digital Marketing Specialist, you will...
-
Digital Marketing Specialist
1 semana atrás
Lisbon, Portugal Gritnova Global Campus Tempo inteiroAbout the company: Gritnova is a global campus that creates industry focused learning programs in collaboration with leading experts to equip young professionals around the world with the latest in-demand skills. About the role We are seeking a talented and experienced Digital Marketing Specialist to join our team. As a Digital Marketing Specialist, you will...
-
Digital marketing specialist
1 semana atrás
Lisbon, Portugal Gritnova Global Campus Tempo inteiroAbout the company: Gritnova is a global campus that creates industry focused learning programs in collaboration with leading experts to equip young professionals around the world with the latest in-demand skills. About the role We are seeking a talented and experienced Digital Marketing Specialist to join our team. As a Digital Marketing Specialist, you will...
-
Digital Marketing Specialist
1 semana atrás
Lisbon, Portugal Gritnova Global Campus Tempo inteiroAbout the company: Gritnova is a global campus that creates industry focused learning programs in collaboration with leading experts to equip young professionals around the world with the latest in-demand skills. About the role We are seeking a talented and experienced Digital Marketing Specialist to join our team. As a Digital Marketing Specialist, you...
