Animal Health B2B Account Executive
2 semanas atrás
Serving customers worldwide, Chanelle Pharma is a partner of choice in the development, licensing and manufacturing of pharmaceutical products to the world’s leading generic and consumer health companies. This is an exciting opportunity to join a dynamic and collaborative team within the Animal Health B2B Customer Accounts function at Chanelle Pharma. You will have the opportunity to work cross-functionally with departments such as Business Development, Supply Chain, Regulatory, Finance, and Quality to meet and exceed customer expectations. This role reports directly to the Commercial Operations Manager. Location: This role can be based in our Loughrea or Porto offices and is eligible for our hybrid working policy (3 days onsite, 2 days remote) after passing 6 months probation period. Responsibilities - Fostering and sustaining strong, long-term partnerships with assigned pharmaceutical clients, ensuring exceptional customer satisfaction and trust. - Generating reports and interpreting large datasets to uncover trends, deliver actionable insights, and recommend strategies to enhance customer performance. - Conducting regular business reviews, including forecasting, performance analysis, and tracking key metrics. - Collaborating with the Business Development team to apply pricing updates and revisions effectively. - Designing and implementing sales and improvement strategies aligned with overall business objectives, in partnership with the Business Development team. - Assisting in negotiating and finalizing straightforward contract amendments, with support from the Business Development team. - Overseeing efficient and timely order processing. - Proactively addressing and resolving supply-related challenges. - Identifying opportunities for process optimization to improve customer service, streamline order workflows, and reduce inefficiencies. - Engaging in regular client meetings to assess performance, gather feedback, and shape strategic account plans. >The above is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. Education & Experience - A bachelor’s degree in pharmacy, Pharmaceutical Sciences, Business Management, Sales Management, International Business, or a closely related discipline. - Strong proficiency in Microsoft Office Suite, including Excel, Word, and Outlook. - 5 years+ professional experience in a Customer Service Role, preferably Animal Health Industry and or within a B2B setting. - Prior experience in a GMP-regulated environment is beneficial. - Working knowledge of Salesforce is advantageous. - Exceptional interpersonal skills with the ability to build and maintain strong professional relationships. - Strong analytical mindset with the ability to interpret data and produce insightful reports. - Proficient in Microsoft Excel and PowerPoint for data analysis and presentation. - Excellent written and verbal communication skills in English. - Capable of working collaboratively across departments while effectively managing multiple tasks and priorities. - Highly detail-oriented with a proactive and solution-focused approach to challenges. Applicants from diverse backgrounds, including those returning after a career break or with transferable skills from non-traditional career paths, are encouraged to apply. We value varied experiences and are committed to fostering an inclusive environment that supports individuals with disabilities. #J-18808-Ljbffr
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Global Animal Health B2B Account Executive — Hybrid Role
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Porto, Portugal Uniting Holding Tempo inteiroA leading pharmaceutical company is seeking an Animal Health B2B – Account Executive based in Porto. The ideal candidate will manage key client accounts, ensuring exceptional customer satisfaction and collaboration across multiple departments. The role requires a bachelor's degree in a relevant field and 5+ years of experience in customer service,...
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Animal Health B2B Account Executive
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Porto, Portugal Uniting Holding Tempo inteiroA leading pharmaceutical company based in Porto is seeking a Customer Service professional to enhance partnerships with clients in the Animal Health sector. This hybrid role requires strong analytical abilities and excellent interpersonal skills. Candidates should have a relevant bachelor's degree and 5+ years of experience in a customer service role. Join a...
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Animal Health B2b Account Executive
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Porto, Portugal Hays Tempo inteiroAre you ready to take on a strategic role in B2B account management? We are looking for a results-driven professional who can build strong relationships and deliver an exceptional customer experience in a fast-paced, growing sector.The Company You Will JoinJoin an international organization recognized for its innovation and commitment to quality. You will...
