Work in Greece
4 semanas atrás
Work in Greece - Portuguese speaking Customer Support Role with full Relocation, Braga
Client:
Not specified
Location:
Braga, Greece
Job Category:
Customer Support
EU work permit required:
Yes
Job Reference:
31e73088a43f
Job Views:
6
Posted:
23.01.2025
Expiry Date:
09.03.2025
Job Description:
Patrique Mercier Recruitment is thrilled to offer an exciting opportunity for a Portuguese Speaking Customer Support role, complete with full relocation support to Greece. In this position, you will provide exceptional customer service for a well-known company, assisting clients with their inquiries and ensuring a high level of satisfaction. If you are fluent in Portuguese and seeking a new adventure in Greece, we encourage you to apply
Responsibilities
1. Deliver outstanding customer support via phone, email, and chat from Greece.
2. Assist customers with inquiries related to services, including billing, technical support, and account management.
3. Resolve customer complaints efficiently and provide effective solutions.
4. Educate customers about products and services, guiding them through processes and tools.
5. Maintain accurate records of customer interactions and feedback for continuous improvement.
6. Collaborate with team members to enhance the overall customer experience.
Requirements
1. Fluency in Portuguese (both spoken and written) is required.
2. Strong communication and interpersonal skills.
3. Prior experience in customer service or support roles is preferred.
4. Excellent problem-solving skills with a focus on customer satisfaction.
5. Ability to adapt quickly to a new environment and culture.
6. Willingness to relocate to Greece and provide necessary documentation.
7. Familiarity with customer service software is a plus.
Benefits
1. Private Health Insurance
2. Training & Development
3. Performance Bonus
4. Fully Paid Training
5. Fully Paid Relocation Package (flight, transfer, and hotel)
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