Business Analyst

Há 5 dias

Lisbon, Portugal PrimeIT Tempo inteiro

Did you know that the average reading time for a job advertisement is only
30 seconds? Let's use them well:
18 years of experience.
2,360 employees.
20 offices and 2 Talent Hubs.
10 internal programmes designed with you in mind.
We are looking for a Business Analyst that:
Manage real-time communication of Cash Management incidents to customer service and sales teams, ensuring clear, centralized, and business-oriented messaging.
Participate in technical and functional crisis calls, acting as a key interface between IT, Production, and business stakeholders.
Coordinate Problem Management activities, including post-incident reviews, root cause analysis, and definition of remediation action plans.
Produce Business Incident Reports and support quality monitoring through KPIs and regular follow-up committees.
Contribute to continuous improvement initiatives aimed at enhancing operational reliability and incident management processes.
Location: Lisbon | Remote
Level of Experience: Mid (3 to 6 years)
Salary Package & Benefits: €1,200 to €2,000 (salary base) + Food Allowance + Flex Benefits
If you're still reading, don't waste any time and join the team

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