(German) Quality Analyst
3 semanas atrás
About the job (German) Quality Analyst (m/f)
Type of position:
Full-time position
Key languages:
Fluent level of German
Sector:
Telecommunication
About our Client:
Would you like to work for a multinational company? Are you fluent in German? We are looking for proactive and motivated people to join a company that is located in beautiful Lisbon. It is a global corporation that offers IT and consultancy services by outsourcing for a variety of industries.
If you are looking for a new personal and professional adventure in one of the most amazing, sunny and international European cities, this opportunity may be just perfect for you
The Offer:
- Conduct example assessments to check for adherence to customer criteria.
- Recognize certain results and trends, implement data studies and act accordingly;
- Leveraging a project-based approach to work;
- Manage and analyse large amounts of data from a range of sources using business intelligence processes in order to create reports for stakeholders;
- Write reports to analyse the team's performance, output, efficacy, etc. Communicate with management how to reduce inefficiencies;
- Monitor calls, chats and emails to ensure quality and consistency of the processes;
- Work with the training team to monitor the compliance according to company's policies. Make the suggested modifications.
Requirements:
- Fluent German and excellent communication skills in English;
- Experience in quality or a call centre environment (would be a plus);
- Proficiency in verbal and written communication;
- Skills in google tools: Docs, Slides, Spreatsheets, etc.
- Salary package with performance bonuses;
- Relocation package;
- Language bonus;
- Initial training and continuous training- and growth opportunities;
- Great office space in a good location.
The Process:
- Submit your application and don´'t forget to send an updated CV;
- Get a call by our Recruitment Specialist;
#J-18808-Ljbffr
-
German Speaking Quality Analyst
3 semanas atrás
Lisboa, Portugal Cross Border Talents Tempo inteiroAbout the job German-Speaking Quality Analyst Were seeking German-speaking Quality Analysts for a video streaming platform project to join our client's team. Join an international team and ensure service excellence! Responsibilities - Perform sample reviews to maintain compliance with customer standards. - Monitor team performance through reports and...
-
German Quality Analyst
2 semanas atrás
Lisboa, Portugal Elevus Tempo inteiroA Elevus é um grupo empresarial que oferece soluções inovadoras no mercado dos Recursos Humanos. Estamos no mercado desde 2001 a fornecer soluções de RH, não só em Portugal como também no mercado internacional. O nosso cliente procura um **German Quality Analyst** para desempenhar - Monitoriza diariamente o desempenho dos CSR, gravando, ouvindo,...
-
Quality Analyst | German
2 semanas atrás
Lisboa, Portugal Tech Mahindra Business Process Services Tempo inteiroWe're Tech Mahindra, a multinational Technology Company with 30 years of experience and with more than 141.000 associate providing Information Technology and Business Process Outsourcing Services. We are currently looking for a Quality Analyst to our project. As a Quality Analyst, you will need to identify and rate various types of content (audio, video,...
-
Quality Analyst | German
1 dia atrás
Lisboa, Portugal Tech Mahindra Business Process Services Tempo inteiroWe're Tech Mahindra, a multinational Technology Company with 30 years of experience and with more than 141.000 associate providing Information Technology and Business Process Outsourcing Services. We are currently looking for a Quality Analyst to our project. As a Quality Analyst, you will need to identify and rate various types of content (audio, video,...
-
German-Speaking Quality Analyst – Lisbon Content QA
4 semanas atrás
Lisboa, Portugal The lemon Consulting Tempo inteiroA consulting firm in Lisbon is seeking a Quality Analyst to evaluate various digital content types according to established guidelines. The ideal candidate is fluent in German and proficient in English, with significant experience in content review and quality assurance. Responsibilities include assessing content for accuracy, compliance, and relevance, and...
-
German Video Content Analyst
2 semanas atrás
Lisboa, Portugal Cross Border Talents Tempo inteiroAbout the job German Video Content Analyst Position: German Video Content Analyst Location: Lisbon, Portugal (Onsite) Job Description We are seeking a highly analytical and detail‑oriented Video Content Analyst (VCA) to join our team. The VCA will be responsible for reviewing, analyzing, and categorizing video content to ensure quality, accuracy, and...
-
Quality Analyst
4 semanas atrás
Lisboa, Portugal Tech Mahindra Business Process Services Tempo inteiroWe're Tech Mahindra, a multinational Technology Company with 30 years of experience and with more than 141.000 associate providing Information Technology and Business Process Outsourcing Services. We are currently looking for a Quality Analyst for our project. As a Quality Analyst, you will need to identify and rate various types of content (audio, video,...
-
Quality Analyst
1 dia atrás
Lisboa, Portugal Tech Mahindra Business Process Services Tempo inteiroWe're Tech Mahindra, a multinational Technology Company with 30 years of experience and with more than 141.000 associate providing Information Technology and Business Process Outsourcing Services. We are currently looking for a Quality Analyst for our project. As a Quality Analyst, you will need to identify and rate various types of content (audio, video,...
-
Quality Analyst
1 dia atrás
lisboa, Portugal Tech Mahindra Business Process Services Tempo inteiroWe’re Tech Mahindra, a multinational Technology Company with 30 years of experience and with more than 141.000 associate providing Information Technology and Business Process Outsourcing Services. We are currently looking for a Quality Analyst for our project. As a Quality Analyst, you will need to identify and rate various types of content (audio, video,...
-
Quality Analyst
Há 7 dias
Lisboa, Portugal Genpact Tempo inteiroReady to shape the future of work? At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and...
