German-Speaking Content Moderator

4 semanas atrás

Lisboa, Portugal Cross Border Talents Tempo inteiro

About the job German-Speaking Content Moderator

Cross Border Talents is hiring German speakers with no or little previous experience in Content Moderation to work for a client of ours located in beautiful Lisbon, Portugal.

Join their team as a Video Content Analyst for a leading streaming service platform. You'll play a key role in moderating written content, ensuring it aligns with company policies, and addressing issues like fraud and copyright infringement. This back-office position offers a chance to work in a dynamic and supportive environment.

Key Responsibilities:

- Review and process legal requests related to privacy claims, defamation, fraud, and falsification.
- Ensure adherence to client policies and guidelines while meeting quality and turnaround standards.
- Contribute to a safer and more secure online environment.

Requirements:

- No prior experience required (maximum of 12 months in content moderation preferred).
- Familiarity with KPIs, including FCR, SLA, and CSAT.
- Proficiency in German, written and spoken (mandatory).
- Strong communication and analytical skills.

Work Schedule: Monday to Friday, 9 AM 6 PM.

What Is on the Offer:

- Salary: Annual base salary of EUR 14,000 + monthly language premium of 235.
- Additional Benefits:

- Meal allowance: 7.63/day (net).

- Transportation bonus: EUR 720/year.

- Yearly target bonus: 5% of the gross base salary.

- Health and life insurance, including family coverage (spouse/partner and children).

- Relocation Support:

- Bureaucratic assistance for NIF and NISS.

- Assistance in finding housing tailored to your needs.

- Relocation bonus: EUR 2,000 gross (outside Portugal) or 1,000 gross (relocation within Lisbon Metropolitan Area).

- Contract Type: 2-month training agreement + 1-year fixed-term contract (30-day probation).

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