Customer Service Representative

2 semanas atrás


Lisboa, Portugal CBTalents Tempo inteiro

Job Openings Customer Service Representative (Dutch Speaking) About the job Customer Service Representative (Dutch Speaking) Lisbon, Portugal | On-site About the Role Join our growing team in Lisbon, providing exceptional customer service to Dutch-speaking customers. This is an excellent opportunity for customer service professionals looking to build their career in a dynamic environment. Key Responsibilities - Handle customer inquiries via phone, email, and chat - Provide timely solutions to customer issues - Document and track all customer interactions - Process customer requests efficiently - Maintain high service quality standards Requirements - Good command of English (B2 level preferred) - Problem-solving abilities Schedule - Monday to Saturday (including bank holidays) - Hours: 08:00 AM 06:00 PM (Portuguese time) - Days off: Sunday + 1 rotational day Compensation Package - Performance bonus: 100 x 12 months - Holiday and Christmas bonuses - Health insurance from day one Additional Benefits - 20 days paid training (in English) - Training allowance: 92.80 (gross) - Relocation support with furnished accommodation (14 months)* - Daily allowance: 18.56 (gross) *Relocation support available for candidates moving from >100km away - 1-year contract - 1-month trial period - On-site position in Lisbon To apply, please submit your CV highlighting relevant customer service experience and language skills. We are an equal opportunity employer and value diversity in our organization. #J-18808-Ljbffr



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