German Customer Service

3 semanas atrás


Lisboa, Portugal LetsHire Solutions Tempo inteiro

German Customer Service - Lisbon, Portugal

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Job Title: Customer Service – German Speaker

Location: Lisbon, Portugal

Work Model: On-Site

About the Role: We are looking for German‑speaking Customer Service Representatives to join a dynamic international team based in Lisbon. This position is ideal for candidates who are motivated, communicative, and eager to start or grow a career in customer service.

Key Responsibilities

- Handle incoming customer inquiries in German via phone, email, or chat

- Provide accurate information and solutions in a professional and empathetic manner

- Follow company procedures and maintain high customer satisfaction levels

- Collaborate with internal teams to ensure smooth issue resolution

Requirements

- Fluency in German and English (B2)

- Eligible documents:

- EU ID

- Residence Card

- Certificate of Protection (issued later than March 2022)

- Previous customer service experience is a plus

- Availability to work rotative shifts

- Shuttle transport provided for employees finishing shifts at midnight

Schedule

- Rotative role

Benefits

- Full-time, on‑site role in a modern and multicultural environment

- Training and career growth opportunities

- Shuttle service available for late shifts

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