German Customer Service
3 semanas atrás
German Customer Service - Lisbon, Portugal
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Job Title: Customer Service – German Speaker
Location: Lisbon, Portugal
Work Model: On-Site
About the Role: We are looking for German‑speaking Customer Service Representatives to join a dynamic international team based in Lisbon. This position is ideal for candidates who are motivated, communicative, and eager to start or grow a career in customer service.
Key Responsibilities
- Handle incoming customer inquiries in German via phone, email, or chat
- Provide accurate information and solutions in a professional and empathetic manner
- Follow company procedures and maintain high customer satisfaction levels
- Collaborate with internal teams to ensure smooth issue resolution
Requirements
- Fluency in German and English (B2)
- Eligible documents:
- EU ID
- Residence Card
- Certificate of Protection (issued later than March 2022)
- Previous customer service experience is a plus
- Availability to work rotative shifts
- Shuttle transport provided for employees finishing shifts at midnight
Schedule
- Rotative role
Benefits
- Full-time, on‑site role in a modern and multicultural environment
- Training and career growth opportunities
- Shuttle service available for late shifts
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