German customer service position

Há 4 dias


Lisboa, Portugal Velenosi&Meredith Tempo inteiro

Job Title: German Customer Service Representative Location: Lisbon Job Description: We are looking for a dedicated and motivated German Customer Service Representative to join our team. In this role, you will provide exceptional support to our German-speaking customers and help resolve their inquiries effectively. Responsibilities: Assist customers via phone, email, and chat, addressing their questions and concerns in German. Ensure customer satisfaction by providing timely and professional support. Maintain accurate records of customer interactions and transactions. Collaborate with other departments to resolve complex issues and enhance customer experience. Stay informed about product updates and company policies to provide accurate information. Requirements: Native or fluent German speaker, with strong written and verbal communication skills. Proficiency in English is a plus. Previous experience in customer service is preferred. Strong problem-solving skills and the ability to work under pressure. Familiarity with CRM systems and basic computer skills. Working Conditions: Full-time position with flexible working hours. Competitive salary and benefits. Opportunity for professional development and career advancement. If you are passionate about delivering outstanding customer service and have a strong desire to help others, we would love to hear from you



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