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Junior Remote Customer Service Representative
Há 1 mês
Schedule: Monday to Sunday - 24/7 (Rotating Shifts)
Days Off: 2 rotating days per week
About the Role:
Are you fluent in German and looking for an opportunity to start your career? We are hiring a Customer Service Representative to join our remote team in Braga, Portugal. No prior experience is required—we will provide all the training you need to succeed
What You'll Do:
1. Help customers by responding to inquiries via phone, email, and chat in German.
2. Provide clear and friendly support for products, services, and solutions.
3. Solve customer problems or pass them to the right team when needed.
4. Keep detailed records of customer interactions.
5. Work with your team to improve the customer experience.
What We're Looking For:
1. Fluency in German (spoken and written) is required.
2. Basic English skills to communicate with the team.
3. A positive attitude and willingness to learn.
4. Flexibility to work rotating shifts, including nights and weekends.
5. Ability to work remotely with a stable internet connection.
What We Offer:
1. Competitive salary and benefits.
2. A fully remote position with flexible shifts.
3. Full training to help you get started—no experience needed
4. A supportive and friendly team environment.
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