Customer Service Representative
Há 4 dias
About the Role
As a Danish-speaking customer service representative at Velenosi & Meredith Consulting, you will play a vital part in providing exceptional support to our global clients. This is an exciting opportunity for a highly skilled and motivated individual to join our team as we continue to grow and expand our services.
About Us
Velenosi & Meredith Consulting is a leading international consulting firm seeking a Danish-speaking customer service representative to join our growing team. Our company values include professionalism, innovation, and teamwork, and we strive to provide our clients with the highest level of service.
Key Responsibilities
- Handle customer inquiries via multiple channels (phone, email, chat)
- Provide first-line technical support and troubleshooting
- Process and document customer interactions
- Maintain high customer satisfaction levels
- Meet quality and performance metrics
- Participate in team meetings and training sessions
Required Qualifications
- Native or near-native Danish language skills
- Professional English proficiency (B2 minimum)
- Strong written and verbal communication skills
- Customer-oriented mindset
- Problem-solving abilities
- Ability to work independently
- Comfortable with rotating shifts
- Basic technical aptitude
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